Telecommunications equipment installers and repairers held about 218,600 jobs in 2014. The industries that employed the most telecommunications equipment installers and repairers were as follows:

Some telecom technicians generally work in central offices or electronic service centers. They frequently travel to installation and repair sites, such as homes and offices. Equipment installation may require climbing on rooftops and into attics, and climbing ladders and telephone poles.

Telecom technicians occasionally work in cramped, awkward positions where they often stoop, crouch, crawl, or reach high to do their work. Sometimes they must lift or move heavy equipment and parts. They also may work on equipment while it is powered, so they need to take necessary precautions.

Injuries and Illnesses

Telecom technicians have a higher rate of injuries and illnesses than the national average. Common injuries include minor falls and electrical shocks.

To reduce risk of injury, workers wear hardhats and harnesses when working on ladders or on elevated equipment. To prevent electrical shocks, technicians also may lock off power to equipment under repair.

Work Schedules

Most telecom technicians work full time.

Some businesses offer 24-hour repair services. Telecom technicians in these companies work shifts, including evenings, holidays, and weekends. Some are on call around the clock in case of emergencies.