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Careers / Social and Community Service Managers |
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| Job Requirements |
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Experience:
A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified. |
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Education:
Most of these occupations require a four-year bachelor's degree, but some do not. |
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Training:
Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training. |
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| Top 5 Skills |
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Top 5 Abilities |
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| Active Listening —
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
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| Time Management —
Managing one's own time and the time of others. |
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| Speaking —
Talking to others to convey information effectively. |
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| Management of Personnel Resources —
Motivating, developing, and directing people as they work, identifying the best people for the job. |
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| Judgment and Decision Making —
Considering the relative costs and benefits of potential actions to choose the most appropriate one. |
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| Oral Comprehension —
The ability to listen to and understand information and ideas presented through spoken words and sentences. |
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| Oral Expression —
The ability to communicate information and ideas in speaking so others will understand. |
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| Speech Clarity —
The ability to speak clearly so others can understand you. |
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| Written Comprehension —
The ability to read and understand information and ideas presented in writing. |
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| Deductive Reasoning —
The ability to apply general rules to specific problems to produce answers that make sense. |
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| Knowledge |
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| Customer and Personal Service —
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
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| Administration and Management —
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. |
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| English Language —
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
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| Psychology —
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. |
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| Therapy and Counseling —
Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance. |
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| Personnel and Human Resources —
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. |
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| Education and Training —
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. |
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| Sociology and Anthropology —
Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins. |
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| Clerical —
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. |
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| Public Safety and Security —
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. |
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| Computers and Electronics —
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. |
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| Law and Government —
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. |
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| Mathematics —
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. |
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| Medicine and Dentistry —
Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures. |
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| Transportation —
Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits. |
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| Communications and Media —
Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media. |
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| Sales and Marketing —
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. |
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| Philosophy and Theology —
Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture. |
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| Interesting Fact |
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| The average work commute in the U.S. is 25.5 minutes each way. |
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| Did you know... |
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| The MyPlan.com Jr. College Database provides detailed profiles on more than 1,100 different community colleges in the U.S. |
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