Claims Adjusters, Appraisers, Examiners, and Investigators
Significant Points
Claims adjusters, appraisers, examiners, and investigators evaluate insurance claims. They decide whether an insurance company must pay a claim, and if so, how much.
Most claims adjusters, appraisers, examiners, and investigators work full time. They often work outside the office, inspecting properties for which insurance claims have been made, such as damaged buildings and automobiles.
A high school diploma or equivalent is typically required for a person to work as an entry-level claims adjuster, examiner, or investigator. Higher positions may require a bachelor's degree or some insurance-related work experience. Auto damage appraisers typically have either a postsecondary nondegree award or work experience in identifying and estimating the cost of automotive repair.
The median annual wage for claims adjusters, appraisers, examiners, and investigators was $63,060 in May 2015.
Employment of claims adjusters, appraisers, examiners, and investigators is projected to grow 3 percent from 2014 to 2024, slower than the average for all occupations. Demand for these workers is expected to result from growth in the health insurance industry, but should be constrained by automation. In addition, safer automobiles should result in fewer accidents and less demand for auto damage appraisers.
Explore resources for employment and wages by state and area for claims adjusters, appraisers, examiners, and investigators.
Compare the job duties, education, job growth, and pay of claims adjusters, appraisers, examiners, and investigators with similar occupations.
Learn more about claims adjusters, appraisers, examiners, and investigators by visiting additional resources, including O*NET, a source on key characteristics of workers and occupations.