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Careers / Correspondence Clerks |
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| Job Requirements |
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Experience:
Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public. |
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Education:
These occupations usually require a high school diploma. |
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Training:
Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations. |
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| Top 5 Skills |
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Top 5 Abilities |
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| Writing —
Communicating effectively in writing as appropriate for the needs of the audience. |
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| Reading Comprehension —
Understanding written sentences and paragraphs in work related documents. |
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| Critical Thinking —
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. |
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| Judgment and Decision Making —
Considering the relative costs and benefits of potential actions to choose the most appropriate one. |
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| Active Listening —
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
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| Written Comprehension —
The ability to read and understand information and ideas presented in writing. |
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| Written Expression —
The ability to communicate information and ideas in writing so others will understand. |
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| Oral Expression —
The ability to communicate information and ideas in speaking so others will understand. |
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| Problem Sensitivity —
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. |
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| Oral Comprehension —
The ability to listen to and understand information and ideas presented through spoken words and sentences. |
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| Knowledge |
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| Clerical —
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. |
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| Economics and Accounting —
Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data. |
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| Customer and Personal Service —
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
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| English Language —
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
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| Mathematics —
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. |
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| Administration and Management —
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. |
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| Public Safety and Security —
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. |
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| Computers and Electronics —
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. |
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| Personnel and Human Resources —
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. |
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| Interesting Fact |
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| Washington, D.C. has by far the lowest unemployment rate of any major city in the U.S. at 3.5%. |
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| Did you know... |
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| The MyPlan.com Complete Test Package gives you access to all our renowned assessment tests for only $19.95! |
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