Employment of waiters and waitresses is projected to grow 3 percent from 2014 to 2024, slower than the average for all occupations.
As the population grows and more people dine out, new restaurants are expected to open. Many establishments, particularly full-service restaurants, will continue to use waiters and waitresses to serve food and beverages and provide customer service.
Technology-driven payment and ordering systems increasingly are being used in some food service establishments, including some restaurants. In these places, waiters and waitresses may mostly serve food or drinks, because customers can order and pay for food using electronic devices, such as tabletop tablets, phones, or other devices.
Job Prospects
Job opportunities for waiters and waitresses are expected to be very good, primarily because of the large number of workers who leave the occupation each year.
Candidates with previous work experience and excellent customer-service skills will have the best job opportunities in upscale restaurants. Strong competition at these establishments is expected, as potential earnings from tips are greater than at other restaurants and the number of job applicants usually exceeds the number of job openings.
Waiters and Waitresses
Percent change in employment, projected 2014-24
Food and beverage serving workers
8%
Total, all occupations
7%
Waiters and waitresses
3%
Note: All Occupations includes all occupations in the U.S. Economy. Source: U.S. Bureau of Labor Statistics, Employment Projections program