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Careers / Transportation Attendants, Except Flight Attendants |
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| Job Requirements |
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Experience:
Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public. |
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Education:
These occupations usually require a high school diploma. |
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Training:
Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations. |
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| Top 5 Skills |
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Top 5 Abilities |
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| Service Orientation —
Actively looking for ways to help people. |
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| Active Listening —
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
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| Social Perceptiveness —
Being aware of others' reactions and understanding why they react as they do. |
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| Speaking —
Talking to others to convey information effectively. |
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| Monitoring —
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. |
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| Oral Comprehension —
The ability to listen to and understand information and ideas presented through spoken words and sentences. |
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| Oral Expression —
The ability to communicate information and ideas in speaking so others will understand. |
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| Speech Clarity —
The ability to speak clearly so others can understand you. |
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| Speech Recognition —
The ability to identify and understand the speech of another person. |
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| Problem Sensitivity —
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. |
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| Knowledge |
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| Transportation —
Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits. |
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| English Language —
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
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| Customer and Personal Service —
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
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| Public Safety and Security —
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. |
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| Interesting Fact |
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| Before her music career, Gloria Estefan worked as a Spanish and French interpreter for customs at an American airport. |
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| Did you know... |
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| With the Career Query Tool you can search our career profile database by setting specific criteria, such as salary, location and educational requirements! |
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