Tax Examiners and Collectors, and Revenue Agents

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Tax Examiners and Collectors, and Revenue Agents

Careers / Tax Examiners and Collectors, and Revenue Agents

Summary Description


	Determine tax liability or collect taxes from individuals or business firms according to prescribed laws and regulations.

Sample Job Titles

1.	Account Clerk

2.	Accounting Assistant

3.	Adjustment Examiner

4.	Administrative Specialist

5.	Appeals Officer

6.	Appraiser

7.	Auditor

8.	Business Taxes Specialist

9.	City Collector

10.	City Tax Auditor

11.	Collections Specialist

12.	Collector

13.	Collector of Internal Revenue

14.	Collector of Port

15.	County Treasurer

16.	Customer Service Representative

17.	Customs Agent

18.	Customs Appraiser

19.	Customs Collector

20.	Customs Examiner

21.	Customs Guard

22.	Customs Inspector

23.	Customs Officer

24.	Customs Verifier

25.	Delinquent Tax Collection Assistant

26.	Delinquent Tax Collector

27.	Delinquent Tax Collector Assistant

28.	Deputy Clerk

29.	Deputy Treasurer

30.	Estate Tax Examiner

31.	Field Agent

32.	Field Tax Auditor

33.	Finance Associate

34.	Garnishment Specialist

35.	Income Tax Adjuster

36.	Income Tax Administrator

37.	Income Tax Auditor

38.	Income Tax Investigator

39.	Inspector

40.	Internal Revenue Agent

41.	IRS Agent (Internal Revenue Service Agent)

42.	Merchandise Appraiser

43.	Merchandise Examiner

44.	Opener

45.	Return Agent

46.	Returns Processor

47.	Revenue Agent

48.	Revenue Collector

49.	Revenue Enforcement Agent

50.	Revenue Enforcement Collection Agent

51.	Revenue Field Agent

52.	Revenue Field Auditor

53.	Revenue Inspector

54.	Revenue Investigator

55.	Revenue Officer

56.	Revenue Specialist

57.	Reviewer

58.	Special Agent

59.	Special Tax Auditor

60.	State Auditor

61.	Tax Accountant

62.	Tax Adjuster

63.	Tax Agent

64.	Tax Analyst

65.	Tax Assessor

66.	Tax Assistant

67.	Tax Associate

68.	Tax Auditor

69.	Tax Collection Coordinator

70.	Tax Collector

71.	Tax Compliance Agent

72.	Tax Compliance Officer

73.	Tax Compliance Representative

74.	Tax Examiner

75.	Tax Examining Technician

76.	Tax Investigator

77.	Tax Manager

78.	Tax Processor

79.	Tax Revenue Officer

80.	Tax Technician

81.	Treasurer

82.	Treasury Agent

83.	U.S. Revenue Officer

84.	Verifier

Job Tasks

	Collect taxes from individuals or businesses according to prescribed laws and regulations. Collect payments for goods or services.

	Maintain knowledge of tax code changes, and of accounting procedures and theory to properly evaluate financial information. Update knowledge of legal or regulatory environments.

	Maintain records for each case, including contacts, telephone numbers, and actions taken. Document information related to legal proceedings.

	Contact taxpayers by mail or telephone to address discrepancies and to request supporting documentation. Correspond with customers to answer questions or resolve complaints.

	Confer with taxpayers or their representatives to discuss the issues, laws, and regulations involved in returns, and to resolve problems with returns. Explain regulations, policies, or procedures.

	Enter tax return information into computers for processing. Maintain data in information systems or databases.

	Send notices to taxpayers when accounts are delinquent. Inform individuals or organizations of status or findings.

	Conduct independent field audits and investigations of income tax returns to verify information or to amend tax liabilities. Verify accuracy of financial information. Examine financial records.

	Investigate claims of inability to pay taxes by researching court information for the status of liens, mortgages, or financial statements, or by locating assets through third parties. Gather financial records. Examine financial records.

	Review selected tax returns to determine the nature and extent of audits to be performed on them. Examine financial records.

	Check tax forms to verify that names and taxpayer identification numbers are correct, that computations have been performed correctly, or that amounts match those on supporting documentation. Verify accuracy of records.

	Process individual and corporate income tax returns, and sales and excise tax returns. Examine financial records.

	Recommend criminal prosecutions or civil penalties. Advise others on legal or regulatory compliance matters.

	Examine accounting systems and records to determine whether accounting methods used were appropriate and in compliance with statutory provisions. Examine financial records. Examine financial records or processes.

	Answer questions from taxpayers and assist them in completing tax forms. Correspond with customers to answer questions or resolve complaints.

	Review filed tax returns to determine whether claimed tax credits and deductions are allowed by law. Examine financial records.

	Notify taxpayers of any overpayment or underpayment, and either issue a refund or request further payment. Inform individuals or organizations of status or findings.

	Impose payment deadlines on delinquent taxpayers and monitor payments to ensure that deadlines are met. Inform individuals or organizations of status or findings.

	Participate in informal appeals hearings on contested cases from other agents. Testify at legal or legislative proceedings.

	Examine and analyze tax assets and liabilities to determine resolution of delinquent tax problems. Assess financial status of clients.

	Direct service of legal documents, such as subpoenas, warrants, notices of assessment and garnishments. Oversee business processes.

	Secure a taxpayer's agreement to discharge a tax assessment, or submit contested determinations to other administrative or judicial conferees for appeals hearings. Communicate with government agencies. Negotiate agreements to resolve disputes.

	Determine appropriate methods of debt settlement, such as offers of compromise, wage garnishment, or seizure and sale of property. Develop financial plans for clients.

	Request that the state or federal revenue service prepare a return on a taxpayer's behalf in cases where taxes have not been filed. Communicate with government agencies.

	Prepare briefs, and assist in searching and seizing records to prepare charges and documentation for court cases. Collect evidence for legal proceedings. Prepare legal or investigatory documentation.

	Install systems of recording costs or other financial and budgetary data or provide advice on such systems, based on examination of current financial records. Develop financial analysis methods. Advise others on financial matters.

Work Activities

Importance	Work Activity

Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.

Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.

Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.

Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.

Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.

Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.

Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.

Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.

Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.

Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.

Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.

Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

Nature of the Work


	(Abstract from Career Articles)

	Tax Examiners and Collectors, and Revenue Agents
	Tax examiners and collectors, and revenue agents ensure that federal, state, and local governments get their tax money from businesses and citizens. They review tax returns, conduct audits, identify taxes owed, and collect overdue tax payments.

	Read More >>

Working Conditions


	(Abstract from Career Articles)

	Tax Examiners and Collectors, and Revenue Agents
	Tax examiners and collectors, and revenue agents work for federal, state, and local governments. Many work primarily in an office environment; others spend most of their time doing field audits in taxpayers' homes or places of business.

	Read More >>

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Interesting Fact

The U.S. industry expected to experience the greatest decline between 2002 and 2012 is Apparel Manufacturing.

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