Switchboard Operators, Including Answering Service

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Switchboard Operators, Including Answering Service

Careers / Switchboard Operators, Including Answering Service

Job Description


	Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.

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Job Requirements


	Experience: Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

	Education: These occupations usually require a high school diploma.

	Training: Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.

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Top Ten Industries

U.S. National Figures.

Switchboard Operators, Including Answering Service
Business Support Services	16,590
General Medical and Surgical Hospitals	14,720
Offices of Physicians	5,000
Traveler Accommodation	4,860
Automobile Dealers	2,960
Local Government, excluding schools and hospitals (OES Designation)	2,570
Outpatient Care Centers	1,970
Employment Services	1,860
Management of Companies and Enterprises	1,500
Credit Intermediation and Related Activities (5221 And 5223 only)	1,000

Career Video

Title: "Communications Equipment Operators"

Duration: 01:25

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	Bill and Account Collectors

	Word Processors and Typists

	Customer Service Representatives

Salaries

U.S. National Averages.

Switchboard Operators, Including Answering Service
Average Annual Salary	$31,290
Average Hourly Wage	$15.04
Total Employment	71,600