Sales Managers :: Job Description

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Sales Managers

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Summary Description


	Plan, direct, or coordinate the actual distribution or movement of a product or service to the customer. Coordinate sales distribution by establishing sales territories, quotas, and goals and establish training programs for sales representatives. Analyze sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers.

Sample Job Titles

1.	Area Sales Manager

2.	Artist Relationship Manager

3.	Auto Dealer (Automobile Dealer)

4.	Business Developer

5.	Business Development Director

6.	Business Development Executive

7.	Business Development Manager

8.	Business Development Officer

9.	Business Development Specialist

10.	Car Dealer

11.	Channel Manager

12.	Clothier

13.	Commercial Director

14.	Contracts Specialist

15.	Dealership Manager

16.	Department Store Manager

17.	Director of Business Development

18.	Director of Sales

19.	Director of Sales and Marketing

20.	Director of Sales Marketing

21.	District Manager

22.	District Sales Manager

23.	Division Head

24.	Division Manager

25.	E-Commerce Director

26.	Export Manager

27.	Field Representative

28.	General Manager

29.	Global Account Manager (GAM)

30.	Hotel Sales Manager

31.	Import Export Manager

32.	Importer Exporter

33.	Inside Sales Manager

34.	International Trade Specialist

35.	Liquidator

36.	Marketing Sales Supervisor

37.	National Account Manager

38.	Product Distribution Specialist

39.	Professional Equipment Sales and Service Manager

40.	Regional Director

41.	Regional Manager

42.	Regional Sales Manager

43.	Retail Chain Store Area Supervisor

44.	Retail District Manager

45.	Sales Account Manager

46.	Sales Administrator

47.	Sales and Marketing Manager

48.	Sales and Marketing Vice President

49.	Sales Coordinator

50.	Sales Director

51.	Sales Manager

52.	Sales Officer

53.	Sales Promotion Manager

54.	Sales Representative

55.	Sales Supervisor

56.	Sales Vice President

57.	Store Manager

58.	Territory Sales Manager

59.	Utility Sales and Service Manager

60.	Vehicle Leasing and Rental Manager

61.	Vice President of Sales

62.	Vice President Worldwide Sales

63.	Zone Manager

Job Tasks

	Resolve customer complaints regarding sales and service. Resolve customer complaints or problems.

	Oversee regional and local sales managers and their staffs. Supervise employees.

	Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate or other subjects of sale. Direct sales, marketing, or customer service activities.

	Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs. Evaluate employee performance. Manage human resources activities.

	Determine price schedules and discount rates. Determine pricing or monetary policies.

	Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase. Advise customers on technical or procedural issues.

	Review operational records and reports to project sales and determine profitability. Analyze financial records or reports to determine state of operations.

	Direct foreign sales and service outlets of an organization. Direct sales, marketing, or customer service activities.

	Monitor customer preferences to determine focus of sales efforts. Conduct opinion surveys or needs assessments.

	Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business. Advise others on business or operational matters.

	Prepare budgets and approve budget expenditures. Approve expenditures. Prepare operational budgets.

	Visit franchised dealers to stimulate interest in establishment or expansion of leasing programs. Establish interpersonal business relationships to facilitate work activities.

	Direct clerical staff to keep records of export correspondence, bid requests, and credit collections, and to maintain current information on tariffs, licenses, and restrictions. Supervise employees.

	Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications. Confer with organizational members to accomplish work activities.

	Direct, coordinate, and review activities in sales and service accounting and record-keeping, and in receiving and shipping operations. Direct sales, marketing, or customer service activities.

	Assess marketing potential of new and existing store locations, considering statistics and expenditures. Evaluate potential of products, technologies, or resources.

	Represent company at trade association meetings to promote products. Represent the organization in external relations.

Work Activities

Importance	Work Activity

Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.

Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.

Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.

Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.

Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.

Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.

Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Staffing Organizational Units — Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.

Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.

Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.

Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.

Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.

Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.

Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.

Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.

Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Nature of the Work


	(Abstract from Career Articles)

	Sales Managers
	Sales managers direct organizations' sales teams. They set sales goals, analyze data, and develop training programs for organizations' sales representatives.

	Read More >>

Working Conditions


	(Abstract from Career Articles)

	Sales Managers
	Sales managers often are required to travel. Most sales managers work full time, and they often have to work additional hours on evenings and weekends.

	Read More >>

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