Quality Control Systems Managers

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Quality Control Systems Managers

Careers / Quality Control Systems Managers

Summary Description


	Plan, direct, or coordinate quality assurance programs. Formulate quality control policies and control quality of laboratory and production efforts.

Sample Job Titles

1.	Associate Director, QA

2.	Director of Quality

3.	Lab Manager

4.	Laboratory Manager

5.	QA Manager

6.	Quality Assurance Coordinator

7.	Quality Assurance Manager

8.	Quality Assurance Supervisor

9.	Quality Control

10.	Quality Control Director

11.	Quality Control Manager

12.	Quality Control Microbiology Supervisor

13.	Quality Control Supervisor

14.	Quality Control Systems Manager

15.	Quality Manager

16.	Quality Supervisor

17.	Safety Manager

Job Tasks

	Collect and analyze production samples to evaluate quality. Evaluate quality of materials or products.

	Analyze quality control test results and provide feedback and interpretation to production management or staff. Analyze data to inform operational decisions or activities. Confer with organizational members to accomplish work activities.

	Stop production if serious product defects are present.

	Monitor performance of quality control systems to ensure effectiveness and efficiency. Monitor organizational procedures to ensure proper functioning.

	Communicate quality control information to all relevant organizational departments, outside vendors, or contractors. Communicate organizational policies and procedures. Communicate organizational information to customers or other stakeholders.

	Instruct staff in quality control and analytical procedures. Conduct employee training programs.

	Produce reports regarding nonconformance of products or processes, daily production quality, root cause analyses, or quality trends. Prepare operational progress or status reports.

	Participate in the development of product specifications. Develop specifications for new products or processes.

	Review statistical studies, technological advances, or regulatory standards and trends to stay abreast of issues in the field of quality control. Maintain knowledge of current developments in area of expertise.

	Identify critical points in the manufacturing process and specify sampling procedures to be used at these points. Develop organizational methods or procedures.

	Create and implement inspection and testing criteria or procedures. Implement organizational process or policy changes. Develop operating strategies, plans, or procedures.

	Oversee workers including supervisors, inspectors, or laboratory workers engaged in testing activities. Supervise employees.

	Document testing procedures, methodologies, or criteria. Document organizational or operational procedures.

	Monitor development of new products to help identify possible problems for mass production. Monitor facilities or operational systems.

	Review and update standard operating procedures or quality assurance manuals. Document organizational or operational procedures.

	Identify quality problems or areas for improvement and recommend solutions. Analyze data to assess operational or project effectiveness. Recommend organizational process or policy changes.

	Confer with marketing and sales departments to define client requirements and expectations. Confer with organizational members to accomplish work activities.

	Verify that raw materials, purchased parts or components, in-process samples, and finished products meet established testing and inspection standards. Evaluate quality of materials or products.

	Review quality documentation necessary for regulatory submissions and inspections. Review documents or materials for compliance with policies or regulations.

	Generate and maintain quality control operating budgets. Prepare operational budgets.

	Direct the tracking of defects, test results, or other regularly reported quality control data. Direct organizational operations, projects, or services.

	Evaluate new testing and sampling methodologies or technologies to determine usefulness.

	Direct product testing activities throughout production cycles. Manage control system activities in organizations.

	Instruct vendors or contractors on quality guidelines, testing procedures, or ways to eliminate deficiencies. Advise customers on technical or procedural issues.

	Coordinate the selection and implementation of quality control equipment such as inspection gauges. Manage control system activities in organizations.

	Review and approve quality plans submitted by contractors.

	Audit and inspect subcontractor facilities including external laboratories. Inspect condition or functioning of facilities or equipment.

Work Activities

Importance	Work Activity

Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.

Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.

Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.

Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.

Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.

Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.

Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.

Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.

Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.

Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.

Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).

Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.

Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Repairing and Maintaining Electronic Equipment — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.

Repairing and Maintaining Mechanical Equipment — Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.

Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.

Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Nature of the Work


	(Abstract from Career Articles)

	Industrial Production Managers
	Industrial production managers oversee the daily operations of manufacturing and related plants. They coordinate, plan, and direct the activities used to create a wide range of goods, such as cars, computer equipment, or paper products.

	Read More >>

Working Conditions


	(Abstract from Career Articles)

	Industrial Production Managers
	Most industrial production managers work full time, and almost half worked more than 40 hours per week in 2014.

	Read More >>

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Interesting Fact

The U.S. industry whose workers experience the greatest rate of illness (or sick days) is Air Transportation.

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