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Careers / Order Clerks |
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| Job Description |
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Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints. |
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| Job Requirements |
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| Significant Points |
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(Abstract from Career Articles) |
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Information Clerks |
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Information clerks perform routine clerical duties such as maintaining records, collecting data, and providing information to customers.
Although information clerks are employed in nearly every industry, many work in government agencies, hotels, and healthcare facilities. Most information clerks work full time.
Information clerks typically need a high school diploma and learn their skills on the job. Some employers prefer to hire candidates with some college education or an associate's degree, depending on the occupation.
The median annual wage for information clerks was $32,050 in May 2015.
Employment of information clerks is projected to grow 2 percent from 2014 to 2024, slower than the average for all occupations. Overall job opportunities should be good because of the need to replace workers who leave the occupation each year.
Explore resources for employment and wages by state and area for information clerks.
Compare the job duties, education, job growth, and pay of information clerks with similar occupations.
Learn more about information clerks by visiting additional resources, including O*NET, a source on key characteristics of workers and occupations. |
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| Top Ten Industries |
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U.S. National Figures. |
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| Order Clerks |
| Electronic Shopping and Mail-Order Houses |
28,330 |
| Merchant Wholesalers, Durable Goods (4232, 4233, 4235, 4236, 4237, and 4239 only) |
15,540 |
| Merchant Wholesalers, Nondurable Goods (4244 and 4248 only) |
7,920 |
| General Merchandise Stores |
7,730 |
| Warehousing and Storage |
5,640 |
| Merchant Wholesalers, Nondurable Goods (4241, 4247, and 4249 only) |
5,150 |
| Machinery, Equipment, and Supplies Merchant Wholesalers |
5,140 |
| Professional and Commercial Equipment and Supplies Merchant Wholesalers |
4,610 |
| Merchant Wholesalers, Nondurable Goods (4242 and 4246 only) |
4,410 |
| Building Material and Supplies Dealers |
4,180 |
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| Career Video |
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| Related Careers |
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Parts Salespersons |
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Weighers, Measurers, Checkers, and Samplers, Recordkeeping |
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Receptionists and Information Clerks |
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Hotel, Motel, and Resort Desk Clerks |
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Tellers |
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Postal Service Clerks |
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Cargo and Freight Agents |
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Switchboard Operators, Including Answering Service |
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Production, Planning, and Expediting Clerks |
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Office Clerks, General |
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| Salaries |
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| Employment by Gender |
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| Did you know... |
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