Medical and Health Services Managers

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Medical and Health Services Managers

Careers / Medical and Health Services Managers

Summary Description


	Plan, direct, or coordinate medical and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations.

Sample Job Titles

1.	Assisted Living Administrator

2.	Assisted Living Manager

3.	Business Director

4.	Cancer Center Director

5.	Chief Hospital Administrator

6.	Chief of Staff

7.	Client Services Director

8.	Clinic Director

9.	Clinical Director

10.	Clinical Manager

11.	Clinical Services Director

12.	Clinical Supervisor

13.	Community Health Nursing Director

14.	Coordinator of Rehabilitation Services

15.	Dental Laboratory Manager

16.	Department Supervisor

17.	Director of Administration

18.	Director of Clinic

19.	Director of Clinical Services

20.	Director of Correctional Therapy

21.	Director of Health Services

22.	Director of Nurses

23.	Director of Nursing

24.	Director of Nursing Service

25.	Director of Occupational Therapy

26.	Director of Physical Therapy

27.	Director of Recreation Therapy

28.	Director of Research

29.	Director of Respiratory Therapy

30.	Director of Speech and Hearing Therapy

31.	Director of Volunteer Services

32.	Emergency Medical Service Coordinator

33.	Emergency Medical Service Manager

34.	Emergency Medical Services Coordinator

35.	First Aid Director

36.	Health Administrator

37.	Health and Social Service Manager

38.	Health Care Administrator

39.	Health Care Coordinator

40.	Health Care Facility Administrator

41.	Health Care Manager

42.	Health Director

43.	Health Facility Administrator

44.	Health Information Administrator

45.	Health Information Management Director

46.	Health Information Managers

47.	Health Services Administrator

48.	Health Services Director

49.	Health Unit Coordinator

50.	Healthcare Administrator

51.	Healthcare Manager

52.	Hospice Administrator

53.	Hospice Director

54.	Hospice Plan Administrator

55.	Hospice Superintendent

56.	Hospital Administrator

57.	Hospital Director

58.	Hospital Manager

59.	Hospital Plan Administrator

60.	Hospital Superintendent

61.	Hospital Supervisor

62.	Hospital Unit Coordinator

63.	In Service Coordinator

64.	In Service Educator

65.	Laboratory Administrative Director

66.	Laboratory Director

67.	Laboratory Manager

68.	Long Term Care Administrator

69.	Medical and Health Information Manager

70.	Medical Care Administrator

71.	Medical Director

72.	Medical Office Administrator

73.	Medical Office Coordinator

74.	Medical Office Manager

75.	Medical Officer

76.	Medical Practice Manager

77.	Medical Records Administrator

78.	Medical Records Manager

79.	Medical Records Supervisor

80.	Medical Supervisor

81.	Medicine and Health Service Manager

82.	Mental Health Program Manager

83.	Morgue Keeper

84.	Nurse Administrator

85.	Nurse Manager

86.	Nurse Supervisor

87.	Nurses Superintendent

88.	Nursing Administrator

89.	Nursing Home Administrator

90.	Nursing Home Manager

91.	Nursing Service Administrator

92.	Nursing Service Director

93.	Nursing Services Manager

94.	Nutrition Services Manager

95.	Occupational Health Nursing Director

96.	Occupational Therapy Director

97.	Office Manager

98.	Outpatient Services Director

99.	Patient Relations Director

100.	Pharmacy Manager

101.	Practice Administrator

102.	Program Director

103.	Program Manager

104.	Public Health Administrator

105.	Public Health Director

106.	Quality Assurance Coordinator

107.	Quarantine Officer

108.	Rehabilitation Director

109.	Research Director

110.	Residential Supervisor

111.	Respiratory Therapy Director

112.	Speech and Hearing Therapy Director

113.	Venereal Disease Control Head

114.	Volunteer Services Director

115.	Wellness Director

116.	Wellness Manager

Job Tasks

	Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting. Direct financial operations. Prepare operational budgets.

	Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel. Evaluate employee performance. Supervise employees.

	Maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning. Liaise between departments or other groups to improve function or communication.

	Review and analyze facility activities and data to aid planning and cash and risk management and to improve service utilization. Monitor facilities or operational systems. Analyze risks to minimize losses or damages.

	Plan, implement and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff. Implement organizational process or policy changes. Conduct employee training programs. Manage human resources activities.

	Direct or conduct recruitment, hiring and training of personnel. Conduct employee training programs. Hire personnel. Recruit personnel.

	Establish work schedules and assignments for staff, according to workload, space and equipment availability. Prepare staff schedules or work assignments.

	Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options. Maintain knowledge of current developments in area of expertise.

	Monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services. Monitor performance of organizational members or partners. Monitor resources.

	Develop and maintain computerized record management systems to store and process data such as personnel activities and information, and to produce reports. Develop computer or information systems. Maintain operational records.

	Establish objectives and evaluative or operational criteria for units they manage. Develop organizational goals or objectives. Develop procedures to evaluate organizational activities.

	Prepare activity reports to inform management of the status and implementation plans of programs, services, and quality initiatives. Prepare operational progress or status reports.

	Inspect facilities and recommend building or equipment modifications to ensure emergency readiness and compliance to access, safety, and sanitation regulations. Inspect condition or functioning of facilities or equipment. Advise others on legal or regulatory compliance matters.

	Develop and implement organizational policies and procedures for the facility or medical unit. Implement organizational process or policy changes. Develop organizational policies or programs. Develop operating strategies, plans, or procedures.

	Manage change in integrated health care delivery systems, such as work restructuring, technological innovations, and shifts in the focus of care. Manage operations, research, or logistics projects.

	Consult with medical, business, and community groups to discuss service problems, respond to community needs, enhance public relations, coordinate activities and plans, and promote health programs. Coordinate operational activities with external stakeholders.

	Develop instructional materials and conduct in-service and community-based educational programs. Conduct employee training programs.

	Develop or expand and implement medical programs or health services that promote research, rehabilitation, and community health. Implement organizational process or policy changes.

Work Activities

Importance	Work Activity

Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.

Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.

Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.

Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.

Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.

Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.

Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.

Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.

Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.

Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.

Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Staffing Organizational Units — Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.

Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.

Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.

Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

Nature of the Work


	(Abstract from Career Articles)

	Medical and Health Services Managers
	Medical and health services managers, also called healthcare executives or healthcare administrators, plan, direct, and coordinate medical and health services. They might manage an entire facility, a specific clinical area or department, or a medical practice for a group of physicians. Medical and health services managers must direct changes that conform to changes in healthcare laws, regulations, and technology.

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Working Conditions


	(Abstract from Career Articles)

	Medical and Health Services Managers
	Medical and health services managers held about 333,000 jobs in 2014. Most medical and health services managers work in offices in healthcare facilities, including hospitals and nursing homes, and group medical practices.

	Read More >>

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The following words were all invented by advertising agencies: glamorize, sanitize, motorize, vitalize, finalize, personalize, tenderize, and customize.

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