Loss Prevention Managers :: Job Description

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Loss Prevention Managers

Careers / Loss Prevention Managers

Summary Description


	Plan and direct policies, procedures, or systems to prevent the loss of assets. Determine risk exposure or potential liability, and develop risk control measures.

Sample Job Titles

1.	Area Loss Prevention Manager

2.	Associate Vice President

3.	Director-Loss Prevention

4.	District Loss Prevention Manager

5.	Logistics Loss Prevention Manager

6.	Loss Prevention Manager

7.	Loss Prevention Officer

8.	Loss Prevention Operations Manager

9.	Loss Prevention Specialist

10.	Loss Prevention Supervisor

11.	Loss Prevention/Safety District Manager

12.	Manager of Loss Prevention Operations

13.	Market Asset Protection Manager

14.	Regional Loss Prevention Manager

15.	Senior Manager, Asset Protection

16.	Store Loss Prevention Manager

Job Tasks

	Administer systems and programs to reduce loss, maintain inventory control, or increase safety. Manage organizational security activities.

	Identify potential for loss and develop strategies to eliminate it. Analyze risks to minimize losses or damages. Develop operating strategies, plans, or procedures.

	Perform or direct inventory investigations in response to shrink results outside of acceptable ranges. Conduct financial or regulatory audits.

	Coordinate or conduct internal investigations of problems such as employee theft and violations of corporate loss prevention policies.

	Investigate or interview individuals suspected of shoplifting or internal theft. Interview employees, customers, or others to collect information.

	Supervise surveillance, detection, or criminal processing related to theft and criminal cases. Manage organizational security activities.

	Train loss prevention staff, retail managers, or store employees on loss control and prevention measures. Conduct employee training programs.

	Monitor compliance to operational, safety, or inventory control procedures, including physical security standards. Monitor organizational compliance with regulations.

	Hire or supervise loss-prevention staff. Supervise employees. Hire personnel.

	Visit stores to ensure compliance with company policies and procedures. Determine operational compliance with regulations or standards.

	Recommend improvements in loss prevention programs, staffing, scheduling, or training. Recommend organizational process or policy changes.

	Review loss-prevention exception reports and cash discrepancies to ensure adherence to guidelines. Examine financial records to ensure compliance with policies or regulations.

	Direct loss prevention audit programs including target store audits, maintenance audits, safety audits, or electronic article surveillance (EAS) audits. Conduct financial or regulatory audits. Manage organizational security activities.

	Verify correct use and maintenance of physical security systems, such as closed-circuit television, merchandise tags, and burglar alarms. Inspect condition or functioning of facilities or equipment.

	Provide recommendations and solutions in crisis situations such as workplace violence, protests, and demonstrations. Develop emergency response plans or procedures.

	Analyze retail data to identify current or emerging trends in theft or fraud. Analyze forecasting data to improve business decisions.

	Assess security needs across locations to ensure proper deployment of loss prevention resources, such as staff and technology. Determine resource needs.

	Develop and maintain partnerships with federal, state, or local law enforcement agencies or members of the retail loss prevention community. Establish interpersonal business relationships to facilitate work activities.

	Maintain documentation of all loss prevention activity. Maintain operational records.

	Monitor and review paperwork procedures and systems to prevent error-related shortages. Monitor organizational procedures to ensure proper functioning.

	Collaborate with law enforcement to investigate and solve external theft or fraud cases. Communicate with government agencies.

	Advise retail managers on compliance with applicable codes, laws, regulations, or standards. Advise others on legal or regulatory compliance matters.

	Coordinate theft and fraud investigations involving career criminals or organized group activities. Manage organizational security activities.

	Advise retail establishments on development of loss-investigation procedures. Advise others on business or operational matters.

	Direct installation of covert surveillance equipment, such as security cameras. Manage organizational security activities.

	Maintain databases such as bad check logs, reports on multiple offenders, and alarm activation lists. Develop computer or information systems.

	Perform cash audits and deposit investigations to fully account for store cash. Monitor flow of cash or other resources.

Work Activities

Importance	Work Activity

Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.

Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.

Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.

Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.

Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.

Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.

Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.

Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.

Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.

Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.

Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.

Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.

Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Staffing Organizational Units — Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.

Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.

Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).

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Interesting Fact

The word "salary" comes from salarium, or "salt money" and was used in ancient Rome to describe the wages paid to Roman legionnaires who were compensated in salt.

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