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Careers / Loan Interviewers and Clerks |
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| Summary Description |
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Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan. |
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| Sample Job Titles |
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1. |
Administrative Assistant |
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2. |
Closer |
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3. |
Closing Agent |
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4. |
Closing Coordinator |
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5. |
Credit Clerk |
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6. |
Disbursement Clerk |
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7. |
Document Coordinator |
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8. |
Document Processor |
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9. |
Eligibility Clerk |
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10. |
Funding Specialist |
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11. |
Investigator |
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12. |
Loan Analyst |
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13. |
Loan Assistant |
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14. |
Loan Clerk |
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15. |
Loan Closer |
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16. |
Loan Coordinator |
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17. |
Loan Counselor |
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18. |
Loan Documentation Specialist |
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19. |
Loan Expediter |
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20. |
Loan Inspector |
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21. |
Loan Interviewer |
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22. |
Loan Officer |
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23. |
Loan Originator |
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24. |
Loan Processing Supervisor |
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25. |
Loan Processor |
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26. |
Loan Representative |
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27. |
Loan Secretary |
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28. |
Mortgage Broker |
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29. |
Mortgage Clerk |
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30. |
Mortgage Closing Clerk |
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31. |
Mortgage Loan Closer |
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32. |
Mortgage Loan Interviewer |
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33. |
Mortgage Loan Officer |
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34. |
Mortgage Loan Processing Clerk |
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35. |
Mortgage Loan Processor |
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36. |
Mortgage Processing Clerk |
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37. |
Mortgage Processor |
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38. |
Mortgage Underwriter |
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39. |
Office Manager |
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40. |
Opener |
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41. |
Post Closer |
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42. |
Processing Manager |
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43. |
Processor |
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44. |
Production Assistant |
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45. |
Retail Mortgage Processor |
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46. |
Sales Support Specialist |
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47. |
Title Processor |
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48. |
Underwriter |
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| Job Tasks |
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Verify and examine information and accuracy of loan application and closing documents.
- Verify accuracy of financial or transactional data.
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Interview loan applicants to obtain personal and financial data and to assist in completing applications.
- Interview employees, customers, or others to collect information.
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Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts.
- Compile data or documentation.
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Submit loan applications with recommendation for underwriting approval.
- Prepare documentation for contracts, transactions, or regulatory compliance.
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Answer questions and advise customers regarding loans and transactions.
- Discuss account status or activity with customers or patrons.
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Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications.
- Provide notifications to customers or patrons.
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Record applications for loan and credit, loan information, and disbursements of funds, using computers.
- Maintain financial or account records.
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Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computers.
- Prepare documentation for contracts, transactions, or regulatory compliance.
- Prepare business correspondence.
- Type documents.
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Present loan and repayment schedules to customers.
- Discuss account status or activity with customers or patrons.
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Calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or calculators.
- Calculate financial data.
- Verify accuracy of financial or transactional data.
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Check value of customer collateral to be held as loan security.
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Contact credit bureaus, employers, and other sources to check applicants' credit and personal references.
- Obtain personal or financial information about customers or applicants.
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File and maintain loan records.
- Maintain financial or account records.
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Order property insurance or mortgage insurance policies to ensure protection against loss on mortgaged property.
- Arrange insurance coverage.
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Schedule and conduct closings of mortgage transactions.
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Accept payment on accounts.
- Collect deposits, payments or fees.
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Review customer accounts to determine whether payments are made on time and that other loan terms are being followed.
- Monitor financial information.
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Establish credit limits and grant extensions of credit on overdue accounts.
- Negotiate financial arrangements.
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| Work Activities |
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| Processing Information —
Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. |
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| Interacting With Computers —
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. |
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| Communicating with Persons Outside Organization —
Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. |
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| Getting Information —
Observing, receiving, and otherwise obtaining information from all relevant sources. |
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| Performing for or Working Directly with the Public —
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. |
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| Making Decisions and Solving Problems —
Analyzing information and evaluating results to choose the best solution and solve problems. |
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| Documenting/Recording Information —
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. |
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| Updating and Using Relevant Knowledge —
Keeping up-to-date technically and applying new knowledge to your job. |
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| Organizing, Planning, and Prioritizing Work —
Developing specific goals and plans to prioritize, organize, and accomplish your work. |
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| Interpreting the Meaning of Information for Others —
Translating or explaining what information means and how it can be used. |
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| Communicating with Supervisors, Peers, or Subordinates —
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. |
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| Identifying Objects, Actions, and Events —
Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. |
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| Resolving Conflicts and Negotiating with Others —
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. |
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| Evaluating Information to Determine Compliance with Standards —
Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. |
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| Establishing and Maintaining Interpersonal Relationships —
Developing constructive and cooperative working relationships with others, and maintaining them over time. |
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| Thinking Creatively —
Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions. |
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| Developing and Building Teams —
Encouraging and building mutual trust, respect, and cooperation among team members. |
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| Analyzing Data or Information —
Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. |
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| Performing Administrative Activities —
Performing day-to-day administrative tasks such as maintaining information files and processing paperwork. |
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| Judging the Qualities of Things, Services, or People —
Assessing the value, importance, or quality of things or people. |
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| Monitor Processes, Materials, or Surroundings —
Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. |
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| Selling or Influencing Others —
Convincing others to buy merchandise/goods or to otherwise change their minds or actions. |
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| Developing Objectives and Strategies —
Establishing long-range objectives and specifying the strategies and actions to achieve them. |
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| Training and Teaching Others —
Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. |
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| Coordinating the Work and Activities of Others —
Getting members of a group to work together to accomplish tasks. |
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| Assisting and Caring for Others —
Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. |
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| Guiding, Directing, and Motivating Subordinates —
Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. |
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| Coaching and Developing Others —
Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. |
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| Provide Consultation and Advice to Others —
Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics. |
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| Scheduling Work and Activities —
Scheduling events, programs, and activities, as well as the work of others. |
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| Nature of the Work |
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| Working Conditions |
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| Interesting Fact |
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| Nearly 25% of the workers in New York are labor union members -- the highest of any state. |
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| Did you know... |
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| The MyPlan.com Industry Database provides detailed profiles on 77 different U.S. industries. |
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