License Clerks :: Job Description

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License Clerks

Careers / License Clerks

Summary Description


	Issue licenses or permits to qualified applicants. Obtain necessary information, record data, advise applicants on requirements, collect fees, and issue licenses. May conduct oral, written, visual, or performance testing.

Sample Job Titles

1.	Administrative Specialist

2.	Agent Licensing Clerk

3.	Animal Control Licensing Worker

4.	Clerk

5.	Dealer Support Technician

6.	Dog License Officer Supervisor

7.	Dog Licenser

8.	Insurance Specialist

9.	License and Permit Specialist

10.	License Clerk

11.	License Distributor

12.	License Issuer

13.	Licensing Services Clerk

14.	Licensing Specialist

15.	Management Services Technician

16.	Motor Vehicle Clerk

17.	Motor Vehicle Examiner

18.	Motor Vehicle Field Representative (MVFR)

19.	Motor Vehicle License Clerk

20.	Motor Vehicle Representative

21.	Permit Specialist

22.	Program Technician

23.	Renewal Specialist

24.	Tag Clerk

25.	Tax Clerk

26.	Utility Clerk

Job Tasks

	Prepare bank deposits and take deposits to banks. Prepare cash for deposit or disbursement.

	Evaluate information on applications to verify completeness and accuracy and to determine whether applicants are qualified to obtain desired licenses. Verify accuracy of financial or transactional data.

	Assemble photographs with printed license information to produce completed documents. Compile data or documentation.

	Collect prescribed fees for licenses. Collect deposits, payments or fees.

	Verify the authenticity of documents, such as foreign identification or immigration documents. Examine documents to verify adherence to requirements.

	Question applicants to obtain required information, such as name, address, or age, and record data on prescribed forms. Interview employees, customers, or others to collect information.

	Operate specialized photographic equipment to obtain photographs for drivers' licenses or photo identification cards.

	Update operational records or licensing information, using computer terminals. Maintain operational records.

	Instruct customers in the completion of driver's license application forms or other forms, such as voter registration cards or organ donor forms. Assist individuals with paperwork.

	Answer questions or provide advice to the public regarding licensing policies, procedures, or regulations. Explain regulations, policies, or procedures.

	Maintain records of applications made or licensing fees collected. Maintain operational records.

	Perform routine data entry or other office support activities, including creating, sorting, photocopying, distributing, or filing documents. Enter information into databases or software programs. Type documents.

	Conduct and score oral, visual, written, or performance tests to determine applicant qualifications and notify applicants of their scores. Administer personnel recruitment or hiring activities.

	Code information on license applications for entry into computers. Code data or other information.

	Inform customers by mail or telephone of additional steps they need to take to obtain licenses. Explain regulations, policies, or procedures.

	Perform record checks on past or current licensees, as required by investigations. Search files, databases or reference materials to obtain needed information.

	Prepare lists of overdue accounts, license suspensions, or issuances.

	Stock counters with adequate supplies of forms, film, licenses, or other required materials. Stock supplies or merchandise.

	Respond to correspondence from insurance companies regarding the licensure of agents, brokers, or adjusters. Prepare business correspondence.

	Train other workers or coordinate their work, as necessary. Train personnel.

	Mail driver's licenses to out-of-county or out-of-state applicants. Send information, materials or documentation.

Work Activities

Importance	Work Activity

Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.

Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.

Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.

Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.

Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.

Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.

Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).

Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.

Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.

Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.

Nature of the Work


	(Abstract from Career Articles)

	Information Clerks
	Information clerks perform routine clerical duties such as maintaining records, collecting data, and providing information to customers.

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Working Conditions


	(Abstract from Career Articles)

	Information Clerks
	Although information clerks are employed in nearly every industry, many work in government agencies, hotels, and healthcare facilities. Most information clerks work full time.

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Interesting Fact

The Rx symbol used in pharmacology was originally as astrological sign for the planet Jupiter. Its use originated in the Middle Ages when doctors believed that planets influenced health.

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