Labor Relations Specialists :: Job Description

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Labor Relations Specialists

Careers / Labor Relations Specialists

Summary Description


	Resolve disputes between workers and managers, negotiate collective bargaining agreements, or coordinate grievance procedures to handle employee complaints.

Sample Job Titles

1.	Business Agent

2.	Business Representative

3.	Collective Bargaining Specialist

4.	Conciliator

5.	Contract Negotiator

6.	Employee Relations Assistant

7.	Employee Relations Representative

8.	Employee Relations Specialist

9.	Employee Representative

10.	Employer Relations Representative

11.	Field Operations Coordinator

12.	Grievance and Appeals Specialist

13.	Grievance Manager

14.	Industrial Relations Analyst

15.	Industrial Relations Counselor

16.	Industrial Relations Representative

17.	Industrial Relations Specialist

18.	Industrial Relations Worker

19.	Labor Conciliator

20.	Labor Contract Analyst

21.	Labor Mediator

22.	Labor Relations Analyst

23.	Labor Relations Consultant

24.	Labor Relations Director

25.	Labor Relations Manager

26.	Labor Relations or Personnel Negotiator

27.	Labor Relations Representative

28.	Labor Relations Specialist

29.	Labor Relations Supervisor

30.	Labor Relations Worker

31.	Labor Representative

32.	Mediator

33.	Personnel Arbitrator

34.	Relations Specialist

35.	Union Organizer

36.	Union Representative

37.	Union Steward

Job Tasks

	Negotiate collective bargaining agreements. Arrange collective bargaining agreements.

	Monitor company or workforce adherence to labor agreements. Evaluate personnel practices to ensure adherence to regulations.

	Present the position of the company or of labor during arbitration or other labor negotiations. Arrange collective bargaining agreements.

	Write letters related to labor relations activities, such as letters to amend collective bargaining agreements, letters of dispute or conciliation, or letters to seek clarification of contract terms. Arrange collective bargaining agreements.

	Draft contract proposals or counter-proposals for collective bargaining or other labor negotiations. Arrange collective bargaining agreements.

	Call or meet with union, company, government, or other interested parties to discuss labor relations matters, such as contract negotiations or grievances. Negotiate agreements to resolve disputes.

	Interpret contractual agreements for employers and employees engaged in collective bargaining or other labor relations processes. Arrange collective bargaining agreements.

	Assess the impact of union proposals on company or government operations. Measure effectiveness of business strategies or practices.

	Investigate and evaluate union complaints or arguments to determine viability. Evaluate personnel practices to ensure adherence to regulations.

	Recommend collective bargaining strategies, goals, or objectives. Arrange collective bargaining agreements.

	Prepare evidence for disciplinary hearings, including preparing witnesses to testify. Collect evidence for legal proceedings.

	Propose resolutions for collective bargaining or other labor or contract negotiations. Arrange collective bargaining agreements.

	Mediate discussions between employer and employee representatives in attempt to reconcile differences. Negotiate agreements to resolve disputes.

	Review and approve employee disciplinary actions, such as written reprimands, suspensions, or terminations. Evaluate personnel practices to ensure adherence to regulations.

	Assess risk levels associated with collective bargaining strategies. Assess risks to business operations.

	Advise management on matters related to the administration of contracts or employee discipline or grievance procedures. Advise others on human resources topics.

	Select mediators or arbitrators for labor disputes or contract negotiations. Arrange collective bargaining agreements.

	Review employer practices or employee data to ensure compliance with contracts on matters such as wages, hours, or conditions of employment. Evaluate personnel practices to ensure adherence to regulations.

	Draft rules or regulations to govern collective bargaining activities in collaboration with company, government, or employee representatives. Arrange collective bargaining agreements.

	Train managers or supervisors on topics related to labor relations, such as working conditions, safety, or equal opportunity practices. Train personnel on managerial topics.

	Provide expert testimony in legal proceedings related to labor relations or labor contracts. Testify at legal or legislative proceedings.

	Identify alternatives to proposals of unions, employees, companies, or government agencies. Arrange collective bargaining agreements.

	Develop methods to monitor employee satisfaction with policies or working conditions, including grievance or complaint procedures. Establish business management methods.

	Research case law or outcomes of previous case hearings. Update knowledge of legal or regulatory environments.

	Schedule or coordinate the details of grievance hearings or other meetings. Organize special events.

	Prepare and submit required governmental reports or forms related to labor relations matters, such as equal employment opportunity (EEO) forms, new hire forms, or minority compensation reports. Prepare regulatory or compliance documentation.

	Prepare reports or presentations to communicate employee satisfaction or related data to management. Present business-related information to audiences.

	Develop employee health and safety policies. Establish organizational guidelines or policies.

Work Activities

Importance	Work Activity

Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.

Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.

Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.

Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.

Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.

Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.

Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.

Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.

Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.

Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.

Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.

Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Staffing Organizational Units — Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.

Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.

Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Nature of the Work


	(Abstract from Career Articles)

	Labor Relations Specialists
	Labor relations specialists interpret and administer labor contracts regarding issues such as wages and salaries, healthcare, pensions, and union and management practices.

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Working Conditions


	(Abstract from Career Articles)

	Labor Relations Specialists
	Labor relations specialists generally work in offices. Most work full time during regular business hours.

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