Insurance Appraisers, Auto Damage

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Insurance Appraisers, Auto Damage

Careers / Insurance Appraisers, Auto Damage

Summary Description


	Appraise automobile or other vehicle damage to determine repair costs for insurance claim settlement. Prepare insurance forms to indicate repair cost or cost estimates and recommendations. May seek agreement with automotive repair shop on repair costs.

Sample Job Titles

1.	Appraiser

2.	Auto - Truck and Property Damage Appraiser (Automobile - Truck and Property Damage Appraiser)

3.	Auto Body Repair Estimator

4.	Auto Damage Estimator

5.	Auto Damage Insurance Appraiser

6.	Automobile Appraiser (Auto Appraiser)

7.	Automobile Claims Representative (Auto Claims Representative)

8.	Automobile Damage Adjuster (Auto Damage Adjuster)

9.	Automobile Damage Appraiser (Auto Damage Appraiser)

10.	Automobile Damage Field Appraiser

11.	Automobile Field Claims Adjuster (Auto Field Claims Adjuster)

12.	Claims Adjuster

13.	Claims Representative

14.	Commercial Field Inspector

15.	Damage Appraiser

16.	Field Appraiser

17.	Field Automobile Adjuster

18.	Field Inspector

19.	Field Property Loss Specialist

20.	Insurance Appraiser

21.	Material Damage Appraiser

22.	Outside Physical Damage Appraiser

23.	Physical Damage Appraiser

24.	Property Field Inspector

25.	Reinspector

26.	Total Loss Specialist

27.	Vehicle Damage Appraiser

Job Tasks

	Estimate parts and labor to repair damage, using standard automotive labor and parts cost manuals and knowledge of automotive repair. Estimate costs of goods or services.

	Review repair cost estimates with automobile repair shop to secure agreement on cost of repairs. Examine financial records.

	Examine damaged vehicle to determine extent of structural, body, mechanical, electrical, or interior damage.

	Evaluate practicality of repair as opposed to payment of market value of vehicle before accident. Estimate costs of goods or services.

	Determine salvage value on total-loss vehicle. Determine the value of goods or services.

	Prepare insurance forms to indicate repair cost estimates and recommendations. Prepare contracts or other transaction documents.

	Arrange to have damage appraised by another appraiser to resolve disagreement with shop on repair cost.

Work Activities

Importance	Work Activity

Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.

Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.

Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.

Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.

Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.

Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.

Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.

Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.

Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.

Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.

Nature of the Work


	(Abstract from Career Articles)

	Claims Adjusters, Appraisers, Examiners, and Investigators
	Claims adjusters, appraisers, examiners, and investigators evaluate insurance claims. They decide whether an insurance company must pay a claim, and if so, how much.

	Read More >>

Working Conditions


	(Abstract from Career Articles)

	Claims Adjusters, Appraisers, Examiners, and Investigators
	Most claims adjusters, appraisers, examiners, and investigators work full time. They often work outside the office, inspecting properties for which insurance claims have been made, such as damaged buildings and automobiles.

	Read More >>

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Interesting Fact

The average work commute in the U.S. is 25.5 minutes each way.

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