Employment of gaming services workers is projected to show little or no change from 2014 to 2024.
Employment will be driven by the increasing popularity of gambling establishments. Additional states currently without commercial gaming establishments may allow new casinos to be built over the next decade in an effort to bring in more tax revenue.
However, the risk of oversaturation may force some states to scale back their plans to build new casinos. As more states approve the expansion in the number of gaming establishments, the competition for customers will increase. Those establishments that fail to keep or attract customers may be forced to close, thereby negating some of the jobs created from new casinos.
In addition, the share of casino revenue attributed to gaming has been steadily falling over the past few years. This trend is likely to persist as younger customers are typically spend an increasingly larger share of their money on other forms of entertainment rather than gaming.
Furthermore, the legalization of online gambling in some states may draw some customers away from traditional brick-and-mortar casinos.
Employment of slot supervisors is projected to decline 3 percent from 2014 to 2024. Younger gaming customers typically prefer more interactive table games compared with slot machines. As a result, some casinos may swap out their slots to make room for more table games.
Although jobs are expected to open as workers leave the occupation, strong competition is expected for jobs at casinos. Those with work experience in customer service at a hotel or resort should have better job prospects because of the importance of customer service in casinos.
Those already with a gaming license and knowledge and training in different casino games will have the best job prospects.
Gaming Services Workers
Percent change in employment, projected 2014-24
Total, all occupations
Entertainment attendants and related workers
Gaming services workers
Note: All Occupations includes all occupations in the U.S. Economy. Source: U.S. Bureau of Labor Statistics, Employment Projections program