Gaming Change Persons and Booth Cashiers

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Gaming Change Persons and Booth Cashiers

Careers / Gaming Change Persons and Booth Cashiers

Summary Description


	Exchange coins, tokens, and chips for patrons' money. May issue payoffs and obtain customer's signature on receipt. May operate a booth in the slot machine area and furnish change persons with money bank at the start of the shift, or count and audit money in drawers.

Sample Job Titles

1.	Bingo Cashier

2.	Booth Cashier

3.	Cage Cashier

4.	Carousel Attendant

5.	Cashier

6.	Casino Attendant

7.	Casino Banker

8.	Casino Cage Manager

9.	Casino Cashier

10.	Casino Floor Person

11.	Casino Floor Walker

12.	Casino Gaming Worker

13.	Change Attendant

14.	Change Person

15.	Customer Service Representative

16.	Floor Cashier

17.	Floor Manager

18.	Front Window Cashier

19.	Lottery Sales Clerk

20.	Mutuel Teller

21.	Player Services Representative

22.	Slot Ambassador

23.	Slot Attendant

24.	Slot Floor Attendant

25.	Slot Floor Person

26.	Slot Technician

Job Tasks

	Keep accurate records of monetary exchanges, authorization forms, and transaction reconciliations. Maintain records of sales or other business transactions.

	Exchange money, credit, and casino chips, and make change for customers. Issue money, credit, or vouchers. Process sales or other transactions.

	Maintain cage security according to rules. Monitor work areas to provide security.

	Count money and audit money drawers. Review accuracy of sales or other transactions. Reconcile records of sales or other financial transactions.

	Sell gambling chips, tokens, or tickets to patrons, or to other workers for resale to patrons. Sell products or services.

	Obtain customers' signatures on receipts when winnings exceed the amount held in a slot machine.

	Calculate the value of chips won or lost by players.

	Reconcile daily summaries of transactions to balance books. Reconcile records of sales or other financial transactions.

	Work in and monitor an assigned area on the casino floor where slot machines are located. Monitor work areas to provide security.

	Accept credit applications and verify credit references to provide check-cashing authorization or to establish house credit accounts. Verify customer credit information.

	Furnish change persons with a money bank at the start of each shift.

	Listen for jackpot alarm bells and issue payoffs to winners. Issue money, credit, or vouchers.

	Perform minor repairs on slot machines, such as clearing coin jams.

Work Activities

Importance	Work Activity

Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.

Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.

Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.

Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.

Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.

Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.

Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).

Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.

Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.

Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.

Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.

Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

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Wal-Mart is the largest employer in the world (1,300,000 employees). 3 of the top 10 employers in the world are American; 4 of the top 10 are Chinese.

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