Freight Forwarders :: Job Description

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Freight Forwarders

Careers / Freight Forwarders

Summary Description


	Research rates, routings, or modes of transport for shipment of products. Maintain awareness of regulations affecting the international movement of cargo. Make arrangements for additional services, such as storage or inland transportation.

Sample Job Titles

1.	Account Manager

2.	Air Cargo Agent

3.	Air Export Agent

4.	Air Export Coordinator

5.	Air/Ocean Export Clerk

6.	Domestic Freight Forwarder

7.	Export Coordinator

8.	Export Freight Clerk

9.	Export Freight Manager

10.	Export Freight Specialist

11.	Freight Forwarder

12.	Freight Router

13.	GSA Coordinator

14.	Import Export Clerk

15.	Import/Export Freight Forwarder

16.	International Freight Forwarder

17.	Logistics Technician

18.	Ocean Export Coordinator

19.	Ocean Forwarder

20.	Ocean Freight Customer Relation Specialist

21.	Ocean Freight Forwarder

22.	Ocean Freight Manager

23.	Ocean Transportation Intermediary

24.	Relocation Coordinator

25.	Route Specialist

26.	Special Services Agent

27.	Transportation Clerk

28.	Transportation Technician

Job Tasks

	Calculate weight, volume, or cost of goods to be moved. Calculate shipping costs.

	Inform clients of factors such as shipping options, timelines, transfers, or regulations affecting shipments. Explain regulations, policies, or procedures.

	Prepare shipping documentation, such as including bills of lading, packing lists, dock receipts, or certificates of origin. Prepare documentation for contracts, transactions, or regulatory compliance.

	Provide shipment status notification to exporters, consignees, or insurers. Coordinate shipping activities with external parties.

	Complete customs paperwork.

	Verify proper packaging and labeling of exported goods. Verify shipping documentation.

	Prepare invoices or cost quotations for freight transportation. Prepare documentation for contracts, transactions, or regulatory compliance.

	Select shipment routes, based on nature of goods shipped, transit times, or security needs. Analyze shipping information to make routing decisions.

	Keep records of goods dispatched or received. Record shipping information.

	Consolidate loads with a common destination to reduce costs to individual shippers.

	Monitor or record locations of goods in transit. Track goods or materials.

	Arrange for applicable duties, taxes, or paperwork for customs clearance. Prepare documentation for contracts, transactions, or regulatory compliance.

	Reserve necessary space on ships, aircraft, trains, or trucks.

	Negotiate shipping rates with freight carriers. Negotiate financial arrangements.

	Arrange delivery or storage of goods at destinations. Analyze shipping information to make routing decisions.

	Verify adherence of documentation to customs, insurance, or regulatory requirements. Examine documents to verify adherence to requirements.

	Determine efficient and cost-effective methods of moving goods from one location to another. Analyze shipping information to make routing decisions.

	Pay or arrange for payment of freight or insurance fees or other charges. Execute sales or other financial transactions.

	Make arrangements with customs brokers to facilitate the passage of goods through customs.

	Recommend or arrange appropriate merchandise packing methods, according to climate, terrain, weight, nature of goods, or costs. Recommend packing or shipping methods.

	Maintain current knowledge of relevant legislation, political situations, or other factors that could affect freight shipping. Maintain current knowledge related to work activities.

	Provide detailed port information to importers or exporters. Explain regulations, policies, or procedures.

	Arrange for special transport of sensitive cargoes, such as livestock, food, or medical supplies. Analyze shipping information to make routing decisions.

	Obtain or arrange cargo insurance. Arrange insurance coverage.

	Refer exporters to experts in areas such as trade financing, international marketing, government export requirements, international banking, or marine insurance. Refer customers to appropriate personnel.

	Assist clients in obtaining insurance reimbursements. Assist individuals with paperwork.

Work Activities

Importance	Work Activity

Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.

Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.

Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.

Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.

Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.

Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.

Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.

Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.

Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.

Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.

Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.

Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.

Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

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