Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.

• Inspect aircraft or aircraft components.

Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.

• Assist others during emergencies.

Administer first aid to passengers in distress.

• Provide first aid or rescue assistance in emergencies.

Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets.

• Provide transportation information to passengers or customers.

Walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings.

Prepare passengers and aircraft for landing, following procedures.

• Provide transportation information to passengers or customers.

Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.

• Receive information or instructions for performing work assignments.

Check to ensure that food, beverages, blankets, reading material, emergency equipment, and other supplies are aboard and are in adequate supply.

• Monitor availability of equipment or supplies.

Determine special assistance needs of passengers such as small children, the elderly, or disabled persons.

• Resolve issues affecting transportation operations.

Announce flight delays and descent preparations.

• Provide transportation information to passengers or customers.

Reassure passengers when situations such as turbulence are encountered.

• Assist customers to ensure comfort or safety.

Greet passengers boarding aircraft and direct them to assigned seats.

• Provide transportation information to passengers or customers.
• Assist passengers during vehicle boarding.

Inspect passenger tickets to verify information and to obtain destination information.

• Verify information or specifications.

Assist passengers entering or disembarking the aircraft.

• Assist passengers during vehicle boarding.

Operate audio and video systems.

• Operate communications equipment or systems.

Answer passengers' questions about flights, aircraft, weather, travel routes and services, arrival times, or schedules.

• Provide transportation information to passengers or customers.

Take inventory of headsets, alcoholic beverages, and money collected.

• Monitor availability of equipment or supplies.

Prepare reports showing places of departure and destination, passenger ticket numbers, meal and beverage inventories, the conditions of cabin equipment, and any problems encountered by passengers.

• Record operational details of travel.

Inspect and clean cabins, checking for any problems and making sure that cabins are in order.

• Inspect facilities to ensure compliance with safety, quality, or service standards.
• Clean vehicles or vehicle components.

Conduct periodic trips through the cabin to ensure passenger comfort and to distribute reading material, headphones, pillows, playing cards, and blankets.

• Assist customers to ensure comfort or safety.

Assist passengers in placing carry-on luggage in overhead, garment, or under-seat storage.

• Assist passengers during vehicle boarding.

Collect money for meals and beverages.

• Collect fares or payment from customers.

Heat and serve prepared foods.

• Assist customers to ensure comfort or safety.

Sell alcoholic beverages to passengers.

• Sell products or services.