Couriers and Messengers :: Job Description

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Couriers and Messengers

Careers / Couriers and Messengers

Summary Description


	Pick up and deliver messages, documents, packages, and other items between offices or departments within an establishment or directly to other business concerns, traveling by foot, bicycle, motorcycle, automobile, or public conveyance.

Sample Job Titles

1.	Bank Courier

2.	Bank Messenger

3.	Bank Runner

4.	Bicycle Messenger

5.	Bill Distributor

6.	Bill Hiker

7.	Bill Peddler

8.	Call Person

9.	Call Worker Person

10.	Caller

11.	Circular Distributor

12.	Copy Chaser

13.	Copy Messenger

14.	Copy Worker

15.	Courier

16.	Courier Delivery Driver

17.	Court Messenger

18.	Crew Caller

19.	Deliverer

20.	Delivery Clerk

21.	Delivery Driver

22.	Delivery of Shopping News

23.	Delivery Person

24.	Diplomatic Courier

25.	Distribution Technician

26.	Distributor

27.	Driver

28.	Driver Messenger

29.	Errand Runner

30.	Freight Caller

31.	Laboratory Courier

32.	Mail Carrier

33.	Mail Courier

34.	Mail Messenger

35.	Mail Room Clerk

36.	Mail Technician

37.	Mailroom Courier

38.	Mat Worker

39.	Merchandise Deliverer

40.	Message Clerk

41.	Messenger

42.	Messenger Floorperson

43.	Office Helper

44.	Office Messenger

45.	Office Messenger Helper

46.	Office Runner

47.	Outside Deliverer

48.	Package Delivery Room Service Runner

49.	Page

50.	Pager

51.	Pharmacy Messenger

52.	Pick Up Man

53.	Pick Up Worker

54.	Proof Carrier

55.	Route Aide

56.	Runner

57.	Sample Distributor

58.	Security Messenger

59.	Singing Messenger

60.	Store Worker

61.	Telegraph Messenger

62.	Telegraph Office Route Aide

63.	Telephone Messenger

64.	Transporter

65.	Tube Operator

66.	Yard Caller

Job Tasks

	Obtain signatures and payments, or arrange for recipients to make payments. Obtain written authorization to perform activities.

	Walk, ride bicycles, drive vehicles, or use public conveyances to reach destinations to deliver messages or materials. Operate vehicles or material-moving equipment.

	Load vehicles with listed goods, ensuring goods are loaded correctly and taking precautions with hazardous goods. Load materials or equipment.

	Unload and sort items collected along delivery routes. Unload materials or equipment.

	Receive messages or materials to be delivered, and information on recipients, such as names, addresses, telephone numbers, and delivery instructions, communicated via telephone, two-way radio, or in person. Relay information between personnel.

	Plan and follow the most efficient routes for delivering goods. Analyze shipping information to make routing decisions.

	Record information, such as items received and delivered and recipients' responses to messages. Record shipping information.

	Deliver messages and items, such as newspapers, documents, and packages, between establishment departments, and to other establishments and private homes. Deliver items.

	Sort items to be delivered according to the delivery route. Sort mail.

	Check with home offices after completed deliveries to confirm deliveries and collections and to receive instructions for other deliveries. Confer with coworkers to coordinate work activities.

	Perform routine maintenance on delivery vehicles, such as monitoring fluid levels and replenishing fuel.

	Call by telephone to deliver verbal messages. Provide notifications to customers or patrons.

	Open, sort, and distribute incoming mail. Sort mail. Distribute incoming mail.

	Perform general office or clerical work such as filing materials, operating duplicating machines, or running errands. Operate office equipment. File documents or records.

	Collect, seal, and stamp outgoing mail, using postage meters and envelope sealers. Prepare outgoing mail.

	Unload goods from large trucks, and load them onto smaller delivery vehicles. Load materials or equipment. Unload materials or equipment.

Work Activities

Importance	Work Activity

Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.

Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.

Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.

Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.

Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.

Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.

Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.

Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.

Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.

Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.

Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.

Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

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Interesting Fact

The U.S. industry expected to experience the greatest decline between 2002 and 2012 is Apparel Manufacturing.

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