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Careers / Concierges |
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| Job Requirements |
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Experience:
Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job. |
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Education:
Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree. |
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Training:
Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations. |
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| Top 5 Skills |
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Top 5 Abilities |
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| Service Orientation —
Actively looking for ways to help people. |
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| Active Listening —
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
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| Speaking —
Talking to others to convey information effectively. |
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| Social Perceptiveness —
Being aware of others' reactions and understanding why they react as they do. |
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| Coordination —
Adjusting actions in relation to others' actions. |
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| Oral Expression —
The ability to communicate information and ideas in speaking so others will understand. |
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| Oral Comprehension —
The ability to listen to and understand information and ideas presented through spoken words and sentences. |
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| Speech Clarity —
The ability to speak clearly so others can understand you. |
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| Speech Recognition —
The ability to identify and understand the speech of another person. |
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| Deductive Reasoning —
The ability to apply general rules to specific problems to produce answers that make sense. |
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| Knowledge |
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| Customer and Personal Service —
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
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| English Language —
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
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| Clerical —
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. |
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| Administration and Management —
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. |
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| Sales and Marketing —
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. |
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| Computers and Electronics —
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. |
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| Transportation —
Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits. |
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| Education and Training —
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. |
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| Interesting Fact |
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| The U.S. Treasury once printed $100,000 bills (featuring a portrait of Woodrow Wilson) but none of the bills were ever released into public circulation. |
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| Did you know... |
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| The MyPlan.com Jr. College Database provides detailed profiles on more than 1,100 different community colleges in the U.S. |
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