Computer, Automated Teller, and Office Machine Repairers

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Computer, Automated Teller, and Office Machine Repairers

Careers / Computer, Automated Teller, and Office Machine Repairers

Summary Description


	Repair, maintain, or install computers, word processing systems, automated teller machines, and electronic office machines, such as duplicating and fax machines.

Sample Job Titles

1.	Accounting Machine Mechanic

2.	Adding Machine Mechanic

3.	Assembly Technician

4.	ATM Servicer

5.	ATM Technician (Automated Teller Machine Technician)

6.	Bookkeeping Machine Mechanic

7.	Business Machine Mechanic

8.	Calculating Machine Mechanic

9.	Cash Register Mechanic

10.	Cash Register Servicer

11.	Computer Equipment Installer

12.	Computer Equipment Repairer

13.	Computer Installer

14.	Computer Mechanic

15.	Computer Repair Engineer

16.	Computer Repair Technician

17.	Computer Repairer

18.	Computer Service Technician

19.	Computer Technician

20.	Computer Technologist

21.	Computing Systems Mechanic

22.	Copier and Printer Field Technician

23.	Copier Technician

24.	Copying Machine Mechanic

25.	Copying Machine Repairer

26.	Customer Service Engineer

27.	Data Processing Equipment Repairer

28.	Data Processing Mechanic

29.	Dictaphone Mechanic

30.	Dictaphone Technician

31.	Dictating Machine Mechanic

32.	Dictating Transcribing Machine Servicer

33.	Duplicating Machine Mechanic

34.	Electronics Computer Mechanic

35.	Electronics Mechanic

36.	Fax Machine Repairer

37.	Field Engineer

38.	Field Service Engineer

39.	Field Service Technician

40.	Field Support Technician

41.	Field Technician

42.	Information Technology Technician (IT Technician)

43.	Machine Repairman

44.	Mail Processing Equipment Mechanic

45.	Office Machine Installer

46.	Office Machine Mechanic

47.	Office Machine Servicer

48.	Office Machinery or Equipment Installer

49.	Office Machines Wirer

50.	PC Technician (Personal Computer Technician)

51.	Personal Computer Maintenance Technician (PC Maintenance Tech)

52.	Photocopying Equipment Mechanic

53.	Photocopying Equipment Repairer

54.	Printer Technician

55.	Repair Technician

56.	Service Center Technician

57.	Service Technician

58.	Soundscriber Mechanic

59.	Statistical Machine Mechanic

60.	Statistical Machine Servicer

61.	Support Technician

62.	Tabulating Machine Mechanic

63.	Technician Support Association

64.	Technician Support Engineer

65.	Transcribing Machine Mechanic

66.	Typewriter Aligner

67.	Typewriter Mechanic

68.	Typewriter Repairer

69.	Xerox Machine Mechanic

Job Tasks

	Reassemble machines after making repairs or replacing parts. Reassemble equipment after repair.

	Converse with customers to determine details of equipment problems. Confer with customers or users to assess problems.

	Disassemble machines to examine parts, such as wires, gears, or bearings for wear or defects, using hand or power tools and measuring devices. Disassemble equipment to inspect for deficiencies.

	Advise customers concerning equipment operation, maintenance, or programming. Train customers in the use of products.

	Align, adjust, or calibrate equipment according to specifications. Calibrate equipment to specifications. Align equipment or machinery.

	Repair, adjust, or replace electrical or mechanical components or parts, using hand tools, power tools, or soldering or welding equipment. Adjust equipment to ensure optimal performance. Replace worn, damaged, or defective mechanical parts. Repair worn, damaged, or defective mechanical parts.

	Travel to customers' stores or offices to service machines or to provide emergency repair service. Travel to work sites to perform installation, repair or maintenance work.

	Maintain parts inventories and order any additional parts needed for repairs. Maintain inventories of materials, equipment, or products. Order materials, supplies, or equipment.

	Operate machines to test functioning of parts or mechanisms. Test mechanical equipment to ensure proper functioning.

	Reinstall software programs or adjust settings on existing software to fix machine malfunctions. Install programs onto computer or computer-controlled equipment.

	Clean, oil, or adjust mechanical parts to maintain machines' operating efficiency and to prevent breakdowns. Clean equipment, parts, or tools to repair or maintain them in good working order. Adjust equipment to ensure optimal performance. Lubricate equipment to allow proper functioning.

	Maintain records of equipment maintenance work or repairs. Maintain repair or maintenance records.

	Test new systems to ensure that they are in working order. Test mechanical systems to ensure proper functioning.

	Complete repair bills, shop records, time cards, or expense reports. Document operational activities.

	Install and configure new equipment, including operating software or peripheral equipment. Install programs onto computer or computer-controlled equipment.

	Analyze equipment performance records to assess equipment functioning. Analyze test or performance data to assess equipment operation.

	Read specifications, such as blueprints, charts, or schematics, to determine machine settings or adjustments. Read technical information needed to perform maintenance or repairs.

	Update existing equipment, performing tasks such as installing updated circuit boards or additional memory. Install electrical components, equipment, or systems.

	Test components or circuits of faulty equipment to locate defects, using oscilloscopes, signal generators, ammeters, voltmeters, or special diagnostic software programs. Test electrical circuits or components for proper functioning.

	Assemble machines according to specifications, using hand or power tools and measuring devices. Assemble mechanical components or machine parts.

	Lay cable and hook up electrical connections between machines, power sources, and phone lines. Lay cables to connect equipment. Connect electrical components or equipment.

	Enter information into computers to copy programs from one electronic component to another or to draw, modify, or store schematics. Enter codes or other information into computers.

	Calibrate testing instruments. Calibrate equipment to specifications.

	Fill machines with toners, inks, or other duplicating fluids. Maintain work equipment or machinery.

	Train new repairers. Train others in operational procedures.

Work Activities

Importance	Work Activity

Repairing and Maintaining Electronic Equipment — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.

Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.

Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.

Repairing and Maintaining Mechanical Equipment — Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.

Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.

Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.

Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.

Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).

Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.

Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.

Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.

Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.

Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment — Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.

Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.

Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.

Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

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