Combined Food Preparation and Serving Workers, Including Fast Food

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Combined Food Preparation and Serving Workers, Including Fast Food

Careers / Combined Food Preparation and Serving Workers, Including Fast Food

Summary Description


	Perform duties which combine preparing and serving food and nonalcoholic beverages.

Sample Job Titles

1.	Cafe Worker

2.	Car Hop

3.	Cashier

4.	Caterer's Aide

5.	Caterers Helper

6.	Catering Assistant

7.	Cook

8.	Cook and Waitress/Waiter

9.	Counter Attendant

10.	Crew Member

11.	Deli Clerk (Delicatessen Clerk)

12.	Deli Cook (Delicatessen Cook)

13.	Deli Manager (Delicatessen Manager)

14.	Deli Worker (Delicatessen Worker)

15.	Dietary Aide

16.	Dishwasher

17.	Drive Thru Window Order Taker

18.	Fast Food Cashier

19.	Fast Food Server

20.	Fast Food Worker

21.	Food Server, Kitchen

22.	Food Service Aide

23.	Food Service Specialist

24.	Food Service Worker

25.	Front Line Worker

26.	Line Server

27.	Mess Attendant

28.	Oyster Preparer

29.	Prep Cook (Preparation Cook)

30.	Prep-Cook

31.	Raw Shellfish Preparer

32.	Restaurant Crew Member

33.	Restaurant Team Member

34.	Restaurant Worker

35.	Salad Counter Attendant

36.	School Cafeteria Cook

37.	Server

38.	Team Member

39.	Waiter and Cook

40.	Waitress

Job Tasks

	Serve customers in eating places that specialize in fast service and inexpensive carry-out food. Serve food or beverages.

	Accept payment from customers, and make change as necessary. Process customer bills or payments.

	Request and record customer orders, and compute bills using cash registers, multi counting machines, or pencil and paper. Operate cash registers. Process customer bills or payments. Take customer orders.

	Clean and organize eating, service, and kitchen areas. Clean food preparation areas, facilities, or equipment. Clean food service areas.

	Notify kitchen personnel of shortages or special orders. Communicate dining or order details to kitchen personnel.

	Communicate with customers regarding orders, comments, and complaints. Communicate with customers to resolve complaints or ensure satisfaction.

	Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee, using proper safety precautions and sanitary measures. Cook foods.

	Select food items from serving or storage areas and place them in dishes, on serving trays, or in take-out bags. Arrange food for serving.

	Relay food orders to cooks. Communicate dining or order details to kitchen personnel.

	Prepare and serve cold drinks, or frozen milk drinks or desserts, using drink-dispensing, milkshake, or frozen custard machines. Serve food or beverages. Prepare hot or cold beverages.

	Collect and return dirty dishes to the kitchen for washing. Collect dirty dishes or other tableware.

	Perform personnel activities such as supervising and training employees. Train food preparation or food service personnel.

	Monitor and order supplies or food items and restock as necessary to maintain inventory. Order materials, supplies, or equipment.

	Cook or reheat food items such as french fries. Cook foods.

	Pack food, dishes, utensils, tablecloths, and accessories for transportation from catering or food preparation establishments to locations designated by customers. Package food or supplies.

	Wash dishes, glassware, and silverware after meals. Clean tableware.

	Distribute food to servers. Move equipment, supplies or food to required locations.

	Plan, prepare, and deliver meals to individuals with special dietary needs.

	Arrange tables and decorations according to instructions. Arrange tables or dining areas.

	Provide caterers with assistance in food preparation or service. Assist chefs or caterers with food or drink preparation.

	Serve food and beverages to guests at banquets or other social functions. Serve food or beverages.

Work Activities

Importance	Work Activity

Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.

Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.

Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.

Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.

Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.

Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).

Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.

Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.

Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.

Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.

Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.

Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.

Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.

Staffing Organizational Units — Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.

Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Nature of the Work


	(Abstract from Career Articles)

	Food and Beverage Serving and Related Workers
	Food and beverage serving and related workers perform a variety of customer service, food preparation, and cleaning duties in restaurants, cafeterias, and other eating and drinking establishments.

	Read More >>

Working Conditions


	(Abstract from Career Articles)

	Food and Beverage Serving and Related Workers
	Food and beverage serving and related workers are employed in restaurants, schools, hospitals, cafeterias, and other dining places. Work shifts often include early mornings, late evenings, weekends, and holidays. Many food and beverage serving and related workers worked part time in 2014.

	Read More >>

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