Baristas :: Job Description

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Baristas

Careers / Baristas

Summary Description


	Prepare or serve specialty coffee or other beverages. Serve food such as baked goods or sandwiches to patrons.

Sample Job Titles

1.	Bar Manager

2.	Barista

3.	Catering Barista

4.	Coffee Bar Attendant

5.	Coffee Brewer

6.	Coffee Maker

7.	Coffee Shop Attendant

8.	Coffee Sommelier

9.	Gourmet Coffee Attendant

10.	Sales Associate

Job Tasks

	Receive and process customer payments. Process customer bills or payments.

	Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas. Serve food or beverages. Prepare hot or cold beverages.

	Take customer orders and convey them to other employees for preparation. Communicate dining or order details to kitchen personnel. Take customer orders.

	Clean or sanitize work areas, utensils, or equipment. Clean food service areas. Clean tableware.

	Describe menu items to customers or suggest products that might appeal to them. Present food or beverage information or menus to customers.

	Clean service or seating areas. Clean food service areas.

	Serve prepared foods, such as muffins, biscotti, or bagels. Serve food or beverages.

	Prepare or serve menu items, such as sandwiches or salads. Serve food or beverages. Cook foods.

	Set up or restock product displays.

	Weigh, grind, or pack coffee beans for customers. Measure ingredients. Package food or supplies.

	Wrap, label, or date food items for sale. Package food or supplies.

	Stock customer service stations with paper products or beverage preparation items. Stock serving stations or dining areas with food or supplies.

	Provide customers with product details, such as coffee blend or preparation descriptions. Present food or beverage information or menus to customers.

	Take out garbage. Remove trash.

	Order, receive, or stock supplies or retail products. Store supplies or goods in kitchens or storage areas. Order materials, supplies, or equipment.

	Slice fruits, vegetables, desserts, or meats for use in food service. Cut cooked or raw foods.

	Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning. Assess equipment functioning.

	Demonstrate the use of retail equipment, such as espresso machines. Train food preparation or food service personnel.

	Create signs to advertise store products or events.

Work Activities

Importance	Work Activity

Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).

Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.

Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.

Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.

Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.

Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.

Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.

Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.

Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Repairing and Maintaining Mechanical Equipment — Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.

Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.

Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.

Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.

Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.

Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.

Repairing and Maintaining Electronic Equipment — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.

Staffing Organizational Units — Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.

Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

Nature of the Work


	(Abstract from Career Articles)

	Food and Beverage Serving and Related Workers
	Food and beverage serving and related workers perform a variety of customer service, food preparation, and cleaning duties in restaurants, cafeterias, and other eating and drinking establishments.

	Read More >>

Working Conditions


	(Abstract from Career Articles)

	Food and Beverage Serving and Related Workers
	Food and beverage serving and related workers are employed in restaurants, schools, hospitals, cafeterias, and other dining places. Work shifts often include early mornings, late evenings, weekends, and holidays. Many food and beverage serving and related workers worked part time in 2014.

	Read More >>

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