Training & Development Managers

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Training & Development Managers

Careers / Training & Development Managers

Summary Description


	Plan, direct, or coordinate the training and development activities and staff of an organization.

Sample Job Titles

1.	Apprenticeship Consultant

2.	Apprenticeship Training Representative

3.	Director of Education

4.	Director of Educational Services

5.	Director of Employee Development

6.	Director of Staff Development

7.	Education and Development Manager

8.	Head of Training and Development

9.	Human Resources Consultant (HR Consultant)

10.	Human Resources Trainer

11.	Knowledge Manager

12.	Manager of Staff Training and Development

13.	Manager, Education and Training

14.	Manager, Employee Development

15.	Manager, Labor Training

16.	Manager, Manpower Development Specialist

17.	Manager, Training

18.	Skills Trainer

19.	Training Administrator

20.	Training and Development Coordinator

21.	Training Consultant

22.	Training Development Director

23.	Training Director

24.	Training Executive

Job Tasks

	Review and evaluate training and apprenticeship programs for compliance with government standards.

	Conduct orientation sessions and arrange on-the-job training for new hires.

	Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement.

	Develop testing and evaluation procedures.

	Conduct or arrange for ongoing technical training and personal development classes for staff members.

	Confer with management and conduct surveys to identify training needs based on projected production processes, changes, and other factors.

	Train instructors and supervisors in techniques and skills for training and dealing with employees.

	Develop and organize training manuals, multimedia visual aids, and other educational materials.

	Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.

	Analyze training needs to develop new training programs or modify and improve existing programs.

	Coordinate established courses with technical and professional courses provided by community schools and designate training procedures.

	Prepare training budget for department or organization.

Work Activities

Importance	Work Activity

Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.


		write employee orientation or training materials

		prepare audio-visual teaching aids

		train instructors in training techniques

		plan training procedures

		identify training needs

		develop training programs

		conduct training for personnel

		develop course or training objectives

		develop training evaluation procedures

Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.


		assign work to staff or employees

		orient new employees

Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.


		plan meetings or conferences

Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.


		conduct or attend staff meetings

Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.

Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.


		understand government labor or employment regulations

Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.


		determine customer needs

Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.

Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.


		use government regulations

Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.


		schedule or contract meeting facilities

		schedule training

Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.


		ensure compliance with government regulations

Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.


		oversee execution of organizational or program policies

		coordinate employee continuing education programs

Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.

Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.


		explain rules, policies or regulations

		explain government laws or regulations

Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.


		evaluate training programs or instructors

Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.


		evaluate training materials

Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.


		develop policies, procedures, methods, or standards

Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.


		direct and coordinate human resource programs

		edit written material

Staffing Organizational Units — Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.


		assess staff or applicant skill levels

Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.


		develop budgets

		monitor training costs

Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

Nature of the Work


	(Abstract from Career Articles)

	Human Resources, Training, and Labor Relations Managers and Specialists
	Attracting the most qualified employees and matching them to the jobs for which they are best suited is significant for the success of any organization. However, many enterprises are too large to permit close contact between top management and employees. Human resources, training, and labor relations managers and specialists provide this connection. In the past, these workers have been associated with performing the administrative function of an organization, such as handling employee benefits questions or recruiting, interviewing, and hiring new staff in accordance with policies and requirements that have been established in conjunction with top management.

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Working Conditions


	(Abstract from Career Articles)

	Human Resources, Training, and Labor Relations Managers and Specialists
	Human resources work usually takes place in clean, pleasant, and comfortable office settings. Arbitrators and mediators may work out of their homes. Many human resources, training, and labor relations managers and specialists work a standard 35- to 40-hour week. However, longer hours might be necessary for some workers—for example, labor relations managers and specialists, arbitrators, and mediators—when contract agreements are being prepared and negotiated.

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