Provide information by accessing alphabetical, geographical, or other directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. May handle emergency calls and assist children or people with physical disabilities to make telephone calls.
Experience: Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Education: These occupations usually require a high school diploma.
Training: Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Jim Morrison's (The Doors) father was an admiral in the U.S. Navy.
Did you know...
MyPlan.com can help you figure out What To Do With a Major In... in a unique tool that reports related careers that typically follow completion of various degrees.