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Careers / Switchboard Operators, Including Answering Service |
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Reviews |
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There are 3 reviews of this career. |
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Write an online review and share your thoughts about this career with others! |
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Write an online review and share your thoughts about this career with others! |
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Write an online review and share your thoughts about this career with others! |
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Author: |
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Anonymous |
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Date: |
January 18, 2007 |
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Working in an answering service is good work if you can handle it. There are a fair number of horrible callers you must deal with, but it's a lot better than fast food. On average, I'd say one out of 50 callers is truly horrible, with the majority of the rest merely being pretty bad.
I've worked at a small answering service for approximately 10 months now, and I intend to stay there for a good long while, but I know that there are a lot of people that simply could not handle it. If you don't have a friendly, helpful personality, it will likely not be a good match for you. Though there are definitely some people without friendly helpful attitudes who do succeed in this career, they end up arguing with callers and being disciplined far more than those with good attitudes.
When you work in an answering service, you're often taking emergency calls from very angry, distraight people, sometimes in a great deal of pain. It is important that you have the ability to remain calm in these situations if you want to be a successful operator. Before I worked there, I was not fully aware of how angry people can become if you refuse to give them exactly what they want, which very rarely you are able to do. This is very important to remember.
On the plus side, you're helping people, and getting paid for it! I've met a lot of wonderful people working there that I hope will be a part of my life for a long time, as well. You don't have to stand all day, or deal with the public face to face if these things are unpleasant for you.
Overall, I would say my experience has been largely positive, and I would suggest this career to most of my friends as well as anyone who needs easy part time or full time work. |
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Displaying reviews 1 - 3 of 3 |
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Interesting Fact |
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The U.S. industry expected to experience the greatest decline between 2002 and 2012 is Apparel Manufacturing. |
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Did you know... |
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The MyPlan.com Famous Alumni Directory has information on where hundreds of celebrities have gone to college. |
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