Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products

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Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products

Careers / Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products

Summary Description


	Sell goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.

Sample Job Titles

1.	Account Executive

2.	Account Leader

3.	Account Manager

4.	Account Representative

5.	Account Specialist

6.	Accounts Executive

7.	Agent

8.	Agricultural Produce Commission Agent

9.	Apparel Trimmings Sales Representative

10.	Architectural and Engineering Supplies Sales Representative

11.	Barber and Beauty Equipment and Supplies Sales Representative

12.	Bottles and Bottling Equipment Sales Representative

13.	Bottling Equipment Sales Representative

14.	Broker

15.	Bulk Plant Agent

16.	Bulk Station Agent

17.	Canvas Products Sales Representative

18.	Church Furniture and Religious Supplies Sales Representative

19.	Circulation Sales Representative

20.	Clothier

21.	Commercial Equipment and Supplies Sales Representative

22.	Commission Broker

23.	Consignee

24.	Contact Person

25.	Contact Worker

26.	Containers Sales Representative

27.	Contracts Specialist

28.	Converter

29.	Cordage Sales Representative

30.	Customer Account Technician

31.	Diamond Broker

32.	Diamond Merchant

33.	Distribution Agent

34.	Distributor

35.	Exporter

36.	Factory Representative

37.	Field Marketing Representative

38.	Field Representative

39.	Field Service Representative

40.	Florist Supplies Salesperson

41.	Food Products Sales Representative

42.	Footwear Sales Representative

43.	Freight Broker

44.	Fuels Sales Representative

45.	General Merchandise Sales Representative

46.	Hardware Supplies Sales Representative

47.	Hobbies and Crafts Sales Representative

48.	Home Furnishings Sales Representative

49.	Hotel and Restaurant Equipment and Supplies Sales Representative

50.	Hotel Supplies Salesperson

51.	Household Appliances Sales Representative

52.	Importer Exporter

53.	Industrial Rubber Goods Sales Representative

54.	Inside Sales Person

55.	Inside Sales Representative

56.	Jewelry Sales Representative

57.	Leather Goods Sales Representative

58.	Livestock Commission Agent

59.	Livestock Sales Representative

60.	Malt Liquors Sales Representative

61.	Manufacturer's Representative

62.	Manufacturers Agent

63.	Marketing Associate

64.	Medical Sales Representative

65.	Men's and Boys' Apparel Sales Representative

66.	Merchandiser

67.	Metal Dealer

68.	Mill Representative

69.	Mortician Supplies Sales Representative

70.	Motor Vehicles and Supplies Sales Representative

71.	Musical Instruments and Accessories Sales Representative

72.	Negotiator Sales

73.	Novelties Sales Representative

74.	Office and Artists Materials Sales Representative

75.	Office Machines Sales Representative

76.	Oil Distributor

77.	Outside Sales Representative

78.	Paper and Paper Products Sales Representative

79.	Petroleum Products Sales Representative

80.	Plastic Products Sales Representative

81.	Pressure Sensitive Tape Sales Representative

82.	Printing Supplies Sales Representative

83.	Publications Sales Representative

84.	Pulpwood Dealer

85.	Recreation and Sporting Goods Sales Representative

86.	Retail Account Executive

87.	Retail Merchandiser

88.	Safety Apparel and Equipment Sales Representative

89.	Sales Consultant

90.	Sales Coordinator

91.	Sales Manager

92.	Sales Representative

93.	Sales Specialist

94.	Salesman

95.	School Equipment and Supplies Sales Representative

96.	Scrap Dealer

97.	Shoe Leather and Findings Sales Representative

98.	Telesales Representative

99.	Territory Manager

100.	Textile Broker

101.	Textile Converter

102.	Textile Designs Sales Representative

103.	Textiles Sales Representative

104.	Tobacco Drummer

105.	Tobacco Products and Smoking Supplies Sales Representative

106.	Toilet Preparations Sales Representative

107.	Tractor Distributor

108.	Turf Sales Person

109.	Uniforms Sales Representative

110.	Vending and Coin Machines Sales Representative

111.	Videotape Sales Representative

112.	Water Softening Equipment Sales Representative

113.	Wholesale Account Executive

114.	Wholesale Diamond Broker

115.	Women's and Girls' Apparel Sales Representative

116.	Wool Merchant

117.	Writing and Marking Pens Sales Representative

Job Tasks

	Answer customers' questions about products, prices, availability, product uses, and credit terms.

	Recommend products to customers, based on customers' needs and interests.

	Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.

	Estimate or quote prices, credit or contract terms, warranties, and delivery dates.

	Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.

	Forward orders to manufacturers.

	Check stock levels and reorder merchandise as necessary.

	Plan, assemble, and stock product displays in retail stores, or make recommendations to retailers regarding product displays, promotional programs, and advertising.

	Prepare drawings, estimates, and bids that meet specific customer needs.

	Provide customers with product samples and catalogs.

	Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.

	Negotiate with retail merchants to improve product exposure, such as shelf positioning and advertising.

	Arrange and direct delivery and installation of products and equipment.

	Monitor market conditions, product innovations, and competitors' products, prices, and sales.

	Negotiate details of contracts and payments, and prepare sales contracts and order forms.

	Train customers' employees to operate and maintain new equipment.

	Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.

	Obtain credit information about prospective customers.

	Buy products from manufacturers or brokerage firms and distribute them to wholesale and retail clients.

Work Activities

Importance	Work Activity

Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.

Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.


		conduct sales presentations

		sell products or services

		sell merchandise

		solicit orders from established or new customers

Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.


		obtain information from individuals

Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.


		communicate visually or verbally

		request customer order

Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.


		resolve customer or public complaints

Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.

Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.


		stock or organize goods

Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.


		investigate customer complaints

		prepare list of prospective customers

Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.


		use interpersonal communication techniques

		use merchandising techniques

		use product knowledge to market goods

		use knowledge of sales contracts

		use inventory control procedures

		use sales techniques

		use knowledge of written communication in sales work

		use telephone communication techniques

Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.


		identify best product for customer's needs

Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.


		demonstrate goods or services

		provide customer service

		confer with customer to review terms of credit or payment plan

		answer customer or public inquiries

Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.


		evaluate advertising promotions

Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.


		explain products to customer representatives

Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.


		use computers to enter, access or retrieve data

Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.


		analyze sales activities or trends

Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.


		arrange merchandise display

Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.


		arrange delivery schedules

Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.


		maintain records, reports, or files

		prepare reports

Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.


		assemble advertising displays

Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.

Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.


		write business project or bid proposals

Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.


		estimate delivery dates

		estimate costs or price arrangements

Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.

Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.


		advise clients or customers

		advise retail dealers in use of sales promotion techniques

Nature of the Work


	(Abstract from Career Articles)

	Sales Representatives, Wholesale and Manufacturing
	Sales representatives are an important part of manufacturers' and wholesalers' success. Regardless of the type of products they sell, sales representatives' primary duties are to make customers interested in their merchandise and to arrange the sale of that merchandise.

	Read More >>

Working Conditions


	(Abstract from Career Articles)

	Sales Representatives, Wholesale and Manufacturing
	Some sales representatives have large territories and travel considerably. Because a sales region may cover several States, representatives may be away from home for several days or weeks at a time, often traveling by airplane. Others cover a smaller region and travel mostly by car, spending few nights away from home. Sales representatives frequently are on their feet for long periods and may carry heavy sample products, requiring some physical stamina.

	Read More >>

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Interesting Fact

Small businesses typically create 60-80% of net new jobs each year.

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