Receptionists & Information Clerks

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Receptionists & Information Clerks

Careers / Receptionists & Information Clerks

Job Description


	Answer inquiries and obtain information for general public, customers, visitors, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.

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Job Requirements


	Experience: Some previous work-related skill, knowledge, or experience may be helpful in these occupations, but usually is not needed. For example, a drywall installer might benefit from experience installing drywall, but an inexperienced person could still learn to be an installer with little difficulty.

	Education: These occupations usually require a high school diploma and may require some vocational training or job-related course work. In some cases, an associate's or bachelor's degree could be needed.

	Training: Employees in these occupations need anywhere from a few months to one year of working with experienced employees.

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Significant Points


	(Abstract from Career Articles)

	Receptionists and Information Clerks

Good interpersonal skills are critical. A high school diploma or its equivalent is the most common educational requirement. Employment is expected to grow faster than average.
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Top Ten Industries

U.S. National Figures.

Receptionists and information clerks
Offices of Physicians	180,270
Offices of Dentists	65,610
Personal Care Services	53,670
Offices of Other Health Practitioners	45,170
Other Professional, Scientific, and Technical Services	43,080
Employment Services	41,220
General Medical and Surgical Hospitals	39,860
Legal Services	32,280
Other Amusement and Recreation Industries	30,890
Local Government (OES Designation)	25,910

Career Video

Title: "Receptionists and Information Clerks"

Duration: 01:00

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Salaries

U.S. National Averages.

Receptionists and information clerks
Average Annual Salary	$26,010
Average Hourly Wage	$12.50
Total Employment	1,052,120