Postal Service Mail Carriers :: Job Description

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Postal Service Mail Carriers

Careers / Postal Service Mail Carriers

Summary Description


	Sort mail for delivery. Deliver mail on established route by vehicle or on foot.

Sample Job Titles

1.	Carrier

2.	Carrier Driver

3.	Clerk Carrier

4.	Collector

5.	Delivery and Mail Sorter

6.	Letter Carrier

7.	Mail Carrier

8.	Mail Carrier and Clerk

9.	Mail Deliverer

10.	Mail Messenger

11.	Mail Rider

12.	Mail Sorter and Delivery

13.	Mailman

14.	Parcel Post Carrier

15.	Parcel Post Delivery

16.	Postal Carrier

17.	Postal Mail Carrier

18.	Postman

19.	Route Carrier

20.	Rural Letter Carrier

21.	Rural Mail Carrier

22.	Rural Route Mail Carrier

23.	Special Delivery Mail Carrier

24.	Special Delivery Messenger

Job Tasks

	Bundle mail in preparation for delivery or transportation to relay boxes.

	Deliver mail to residences and business establishments along specified routes by walking and/or driving, using a combination of satchels, carts, cars, and small trucks.

	Enter change of address orders into computers that process forwarding address stickers.

	Hold mail for customers who are away from delivery locations.

	Leave notices telling patrons where to collect mail that could not be delivered.

	Maintain accurate records of deliveries.

	Meet schedules for the collection and return of mail.

	Record address changes and redirect mail for those addresses.

	Return incorrectly addressed mail to senders.

	Return to the post office with mail collected from homes, businesses, and public mailboxes.

	Sign for cash-on-delivery and registered mail before leaving the post office.

	Sort mail for delivery, arranging it in delivery sequence.

	Travel to post offices to pick up the mail for routes and/or pick up mail from postal relay boxes.

	Turn in money and receipts collected along mail routes.

	Answer customers' questions about postal services and regulations.

	Complete forms that notify publishers of address changes.

	Obtain signed receipts for registered, certified, and insured mail; collect associated charges; and complete any necessary paperwork.

	Provide customers with change of address cards and other forms.

	Register, certify, and insure parcels and letters.

	Report any unusual circumstances concerning mail delivery, including the condition of street letter boxes.

	Sell stamps and money orders.

Work Activities

Importance	Work Activity

Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.


		distribute correspondence or mail

		walk established route

Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.


		drive automobile, van, or light truck

Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.


		insert mail into slots of mail rack

Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.

Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.


		inspect outgoing mail for conformance to standards or accuracy

Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.


		calculate monetary exchange

Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.


		sort mail letters or packages

Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.


		provide customer service in postal or mail service setting

		provide customer service

Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.

Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Nature of the Work


	(Abstract from Career Articles)

	Postal Service Workers
	Each week, the U.S. Postal Service delivers billions of pieces of mail, including letters, bills, advertisements, and packages. To do this in an efficient and timely manner, the Postal Service employs about 619,000 individuals. Most Postal Service workers are clerks, mail carriers, or mail sorters, processors, and processing machine operators. Postal clerks wait on customers at post offices, whereas mail sorters, processors, and processing machine operators sort incoming and outgoing mail at post offices and mail processing centers. Mail carriers deliver mail to urban and rural residences and businesses throughout the United States.

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Working Conditions


	(Abstract from Career Articles)

	Postal Service Workers
	Window clerks usually work in the public portion of clean, well-ventilated, and well-lit buildings. They have a variety of duties and frequent contact with the public, but they rarely work at night. However, they may have to deal with upset customers, stand for long periods, and be held accountable for an assigned stock of stamps and funds. Depending on the size of the post office in which they work, they also may be required to sort mail.

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Interesting Fact

Robert Redford's father was a milkman.

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