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Careers / Postal Service Clerks |
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Job Requirements |
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Experience:
Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public. |
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Education:
These occupations usually require a high school diploma. |
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Training:
Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations. |
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Top 5 Skills |
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Top 5 Abilities |
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Active Listening —
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
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Service Orientation —
Actively looking for ways to help people. |
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Speaking —
Talking to others to convey information effectively. |
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Social Perceptiveness —
Being aware of others' reactions and understanding why they react as they do. |
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Reading Comprehension —
Understanding written sentences and paragraphs in work related documents. |
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Oral Comprehension —
The ability to listen to and understand information and ideas presented through spoken words and sentences. |
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Oral Expression —
The ability to communicate information and ideas in speaking so others will understand. |
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Speech Recognition —
The ability to identify and understand the speech of another person. |
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Speech Clarity —
The ability to speak clearly so others can understand you. |
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Problem Sensitivity —
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. |
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Knowledge |
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Customer and Personal Service —
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
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Public Safety and Security —
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. |
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English Language —
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
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Sales and Marketing —
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. |
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Clerical —
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. |
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Transportation —
Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits. |
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Mathematics —
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. |
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Interesting Fact |
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Thomas Edison not only invented electric light, he also invented wax paper, the phonograph (and record), the radio vacuum tube, the motion picture camera, an electronic voting machine and dozens more! |
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Did you know... |
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MyPlan.com can help you figure out What To Do With a Major In... in a unique tool that reports related careers that typically follow completion of various degrees. |
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