Maids & Housekeeping Cleaners

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Maids & Housekeeping Cleaners

Careers / Maids & Housekeeping Cleaners

Summary Description


	Perform any combination of light cleaning duties to maintain private households or commercial establishments, such as hotels, restaurants, and hospitals, in a clean and orderly manner. Duties include making beds, replenishing linens, cleaning rooms and halls, and vacuuming.

Sample Job Titles

1.	Attendant, Lodging Facilities

2.	Bed Maker

3.	Bunk House Worker

4.	Butler, Second

5.	Cabin Cleaner

6.	Care Taker

7.	Caretaker

8.	Chambermaid

9.	Charwoman

10.	Cleaner

11.	Cleaner, Hospital

12.	Cleaner, House

13.	Cleaner, Housekeeping

14.	Cleaning Maid

15.	Cottage Attendant

16.	Curtain Man

17.	Curtain Worker

18.	Day Worker

19.	Dining Room Maid

20.	Domestic Helper

21.	Domestic Maid

22.	Dormitory Maid

23.	Downstairs Maid

24.	Drapery Man

25.	Drapery Worker

26.	Duster

27.	Environmental Services Aide

28.	Environmental Services Worker

29.	Executive Housekeeper

30.	Furniture Duster

31.	Guest Room Attendant

32.	Hall Girl

33.	Hall Worker

34.	Helper

35.	Hired Girl

36.	Hired Worker

37.	Hotel Maid

38.	House Cleaner

39.	House Girl

40.	House Worker

41.	House Worker, General

42.	Housecleaner

43.	Household Worker

44.	Housekeeper

45.	Housekeeper, Cleaning, Cooking

46.	Housekeeper, Commercial, Residential, or Industrial

47.	Housekeeper, Home

48.	Housekeeper, Maid

49.	Housekeeping

50.	Housekeeping Aide

51.	Housekeeping Attendant

52.	Housekeeping Cleaner

53.	Housekeeping Department Worker

54.	Housekeeping Laundry Worker

55.	Housemaid

56.	Housework

57.	Ironer

58.	Laborer, Cleaning

59.	Laundry Worker, Domestic

60.	Linen Folder

61.	Linen Keeper

62.	Linen Room Custodian

63.	Linen Room Worker

64.	Linen Worker

65.	Lodginghouse Keeper

66.	Maid

67.	Maid, Cleaning, Cooking

68.	Maid, Restrooms or Lounges

69.	Matron, Cleaning

70.	Motel Maid

71.	Parlor Maid

72.	Porter, Cleaning

73.	Private Household Worker

74.	Rest Room Maid

75.	Room Cleaner

76.	Room Maid

77.	Scrub Woman

78.	Scrubber

79.	Section Housekeeper

80.	Shower Maid

81.	Upstairs Maid

82.	Vacuum Cleaner

83.	Visiting Housekeeper

84.	Ward Maid

Job Tasks

	Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.

	Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms and other work areas so that health standards are met.

	Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.

	Replenish supplies such as drinking glasses, linens, writing supplies, and bathroom items.

	Disinfect equipment and supplies, using germicides or steam-operated sterilizers.

	Observe precautions required to protect hotel and guest property, and report damage, theft, and found articles to supervisors.

	Care for children and/or elderly persons by overseeing their activities, providing companionship, and assisting them with dressing, bathing, eating, and other needs.

	Keep storage areas and carts well-stocked, clean, and tidy.

	Wash dishes and clean kitchens, cooking utensils, and silverware.

	Dust and polish furniture and equipment.

	Sweep, scrub, wax, and/or polish floors, using brooms, mops, and/or powered scrubbing and waxing machines.

	Remove debris from driveways, garages, and swimming pool areas.

	Clean rugs, carpets, upholstered furniture, and/or draperies, using vacuum cleaners and/or shampooers.

	Sort clothing and other articles, load washing machines, and iron and fold dried items.

	Run errands such as taking laundry to the cleaners and buying groceries.

	Sort, count, and mark clean linens, and store them in linen closets.

	Polish silver accessories and metalwork such as fixtures and fittings.

	Prepare rooms for meetings, and arrange decorations, media equipment, and furniture for social or business functions.

	Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.

	Purchase or order groceries and household supplies to keep kitchens stocked, and record expenditures.

	Hang draperies, and dust window blinds.

	Request repair services and wait for repair workers to arrive.

	Replace light bulbs.

	Assign duties to other staff and give instructions regarding work methods and routines.

	Plan menus, and cook and serve meals and refreshments following employer's instructions or own methods.

	Answer telephones and doorbells.

	Deliver television sets, ironing boards, baby cribs, and rollaway beds to guests' rooms.

	Move and arrange furniture, and turn mattresses.

Work Activities

Importance	Work Activity

Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.

Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.


		apply cleaning solvents

		move or fit heavy objects

		clean rooms or work areas

		clean or wax floors

		arrange decorations or furniture for banquets or social functions

Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.

Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.


		sort articles for laundry or dry cleaning

		stock or organize goods

Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.


		clean linens

		cook meals

		remove stains from fabric or carpet

Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.


		feed or water animals

		groom animals

		attend to or care for children

		assist patient with dressing, undressing, grooming, or bathing

Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.

Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.


		serve food or beverages

Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.


		plan menus

Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.

Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.

Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.

Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).


		operate cleaning equipment

Nature of the Work


	(Abstract from Career Articles)

	Building Cleaning Workers
	Building cleaning workers—including janitors, maids, housekeeping cleaners, window washers, and rug shampooers—keep office buildings, hospitals, stores, apartment houses, hotels, and residences clean, sanitary, and in good condition. Some do only cleaning, while others have a wide range of duties.

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Working Conditions


	(Abstract from Career Articles)

	Building Cleaning Workers
	Because most office buildings are cleaned while they are empty, many cleaning workers work evening hours. Some, however, such as school and hospital custodians, work in the daytime. When there is a need for 24-hour maintenance, janitors may be assigned to shifts. Most full-time building cleaners work about 40 hours a week. Part-time cleaners usually work in the evenings and on weekends.

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Interesting Fact

Before becoming an actor, Bob Newhart worked as an accountant.

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