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Careers / Interviewers (except eligibility & loan) |
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Job Requirements |
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Experience:
Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job. |
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Education:
Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree. Some may require a bachelor's degree. |
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Training:
Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. |
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Top 5 Skills |
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Top 5 Abilities |
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| Active Listening —
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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| Reading Comprehension —
Understanding written sentences and paragraphs in work related documents.
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| Speaking —
Talking to others to convey information effectively.
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| Service Orientation —
Actively looking for ways to help people.
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| Writing —
Communicating effectively in writing as appropriate for the needs of the audience.
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| Speech Clarity —
The ability to speak clearly so others can understand you.
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| Oral Comprehension —
The ability to listen to and understand information and ideas presented through spoken words and sentences.
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| Oral Expression —
The ability to communicate information and ideas in speaking so others will understand.
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| Speech Recognition —
The ability to identify and understand the speech of another person.
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| Problem Sensitivity —
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
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Knowledge |
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| Customer and Personal Service —
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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| Education and Training —
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
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| English Language —
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
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| Administration and Management —
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
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| Psychology —
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
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| Clerical —
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
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| Therapy and Counseling —
Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
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| Sales and Marketing —
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
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| Interesting Fact |
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| "Stewardesses" is the longest word that is typically typed with only the left hand. |
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| Did you know... |
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| The MyPlan.com Graduate School Database provides detailed profiles on more than 1,800 different graduate schools in the U.S. |
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