Interviewers, Except Eligibility and Loan

ExistingUsers

User Name:

Password:

Forgot your password?
Click here

NewUsers

FeaturedResources

Interviewers, Except Eligibility and Loan

Careers / Interviewers, Except Eligibility and Loan

Summary Description


	Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.

Sample Job Titles

1.	Admissions Clerk

2.	Admissions Coordinator

3.	Admissions Counselor

4.	Admissions Representative

5.	Admitting Clerk

6.	Admitting Counselor

7.	Admitting Interviewer

8.	Admitting Representative

9.	Canvasser

10.	Census Clerk

11.	Census Enumerator

12.	Census Taker

13.	Charge Account Clerk

14.	Commercial Census Taker

15.	Consumer Recruiter

16.	Contingents Supervisor

17.	Creel Clerk

18.	Customer Service Representative

19.	Customer Service Specialist

20.	Data Collector

21.	Desk Interviewer

22.	Emergency Room Clerk

23.	Emergency Room Registrar

24.	Enumerator

25.	Field Enumerator

26.	Field Representative

27.	Field Reviewer

28.	Field Service Representative

29.	Hospice Admitting Clerk

30.	Hospital Admitting Clerk

31.	Human Resources Assistant (HR Assistant)

32.	Interviewer

33.	Interviewing Clerk

34.	Market Research Interviewer

35.	Medical Clerk

36.	Opinion Polls Survey Worker

37.	Outpatient Admitting Clerk

38.	Outpatient Interviewing Clerk

39.	Patient Access Representative

40.	Patient Financial Representative

41.	Patient Registrar

42.	Patient Services Representative

43.	Polls or Surveys Interviewer

44.	Public Opinion Survey Taker

45.	Radio Program Checker

46.	Radio Survey Worker

47.	Recruiter

48.	Registrar

49.	Registration Clerk

50.	Rehabilitation Clerk

51.	Research Assistant

52.	Research Associate

53.	Research Interviewer

54.	Statement Request Clerk

55.	Survey Interviewer

56.	Survey Worker

57.	Telephone Interviewer

58.	Telephone Surveyor

59.	Traffic Checker

Job Tasks

	Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.

	Perform patient services, such as answering the telephone or assisting patients with financial or medical questions.

	Review data obtained from interview for completeness and accuracy.

	Compile, record, and code results or data from interview or survey, using computer or specified form.

	Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.

	Contact individuals to be interviewed at home, place of business, or field location, by telephone, mail, or in person.

	Assist individuals in filling out applications or questionnaires.

	Locate and list addresses and households.

	Explain survey objectives and procedures to interviewees and interpret survey questions to help interviewees' comprehension.

	Identify and resolve inconsistencies in interviewees' responses by means of appropriate questioning or explanation.

	Identify and report problems in obtaining valid data.

	Perform other office duties as needed, such as telemarketing and customer service inquiries, billing patients and receiving payments.

	Meet with supervisor daily to submit completed assignments and discuss progress.

	Prepare reports to provide answers in response to specific problems.

	Collect and analyze data, such as studying old records, tallying the number of outpatients entering each day or week, or participating in federal, state, or local population surveys as a Census Enumerator.

	Supervise or train others, and maintain staff records.

Work Activities

Importance	Work Activity

Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.


		assist with business or managerial research

		collect social or personal information

Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.


		use computers to enter, access or retrieve data

		use word processing or desktop publishing software

Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.

Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.


		record medical history or data

		take messages

		maintain telephone logs

Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.


		interview customers

Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.


		provide customer service

		answer customer or public inquiries

		provide clerical assistance to customers or patients

		greet customers, guests, visitors, or passengers

Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.


		examine documents for completeness, accuracy, or conformance to standards

Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.

Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.


		maintain records, reports, or files

		fill out business or government forms

		type letters or correspondence

		maintain appointment calendar

Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.

Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.

Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.


		use interviewing procedures

Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.


		identify problems or improvements

Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.


		explain rules, policies or regulations

		explain credit application information

Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.

Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.

Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.

Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Staffing Organizational Units — Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.

Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.


		schedule meetings or appointments

Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

Nature of the Work


	(Abstract from Career Articles)

	Interviewers, Except Eligibility and Loan
	Interviewers obtain and verify information from individuals and businesses by mail, telephone, or in person for the purpose of completing forms, applications, and questionnaires, such as market research surveys, Census forms, college admission applications, and medical histories. They review the answers for completeness and accuracy and record the information.

	Read More >>

<< Previous Page

Next Page >>

Interesting Fact

007-star Pierce Brosnan once drove a taxi for a living.

Did you know...

The MyPlan.com Undergraduate College Database provides detailed profiles on more than 1,700 different undergraduate colleges in the U.S.