Most insurance sales agents work in offices. Since some agencies are small, agents may work alone or with only a few others. Some independent agents, or brokers, however, may spend much of their time traveling to meet with clients, close sales, or investigate claims. Agents usually determine their own hours of work and often schedule evening and weekend appointments for the convenience of clients. Some sales agents meet with clients during business hours and then spend evenings doing paperwork and preparing presentations to prospective clients. Although most agents work a 40-hour week, some may work much longer.