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Careers / Insurance Policy Processing Clerks |
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| Job Requirements |
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Experience:
Some previous work-related skill, knowledge, or experience may be helpful in these occupations, but usually is not needed. For example, a drywall installer might benefit from experience installing drywall, but an inexperienced person could still learn to be an installer with little difficulty. |
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Education:
These occupations usually require a high school diploma and may require some vocational training or job-related course work. In some cases, an associate's or bachelor's degree could be needed. |
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Training:
Employees in these occupations need anywhere from a few months to one year of working with experienced employees. |
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| Top 5 Skills |
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Top 5 Abilities |
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| Active Listening —
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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| Speaking —
Talking to others to convey information effectively.
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| Reading Comprehension —
Understanding written sentences and paragraphs in work related documents.
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| Critical Thinking —
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
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| Active Learning —
Understanding the implications of new information for both current and future problem-solving and decision-making.
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| Written Comprehension —
The ability to read and understand information and ideas presented in writing.
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| Information Ordering —
The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
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| Problem Sensitivity —
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
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| Near Vision —
The ability to see details at close range (within a few feet of the observer).
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| Speech Clarity —
The ability to speak clearly so others can understand you.
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| Knowledge |
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| Customer and Personal Service —
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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| Clerical —
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
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| English Language —
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
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| Computers and Electronics —
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
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| Mathematics —
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
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| Administration and Management —
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
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| Did you know... |
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| The MyPlan.com Jr. College Database provides detailed profiles on more than 1,100 different community colleges in the U.S. |
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