Immigration & Customs Inspectors

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Immigration & Customs Inspectors

Careers / Immigration & Customs Inspectors

Summary Description


	Investigate and inspect persons, common carriers, goods, and merchandise, arriving in or departing from the United States or between states to detect violations of immigration and customs laws and regulations.

Sample Job Titles

1.	Agriculture Specialist

2.	Canine Enforcement Officer (K-9 Enforcement Officer)

3.	Criminal Investigator

4.	Customs and Border Protection Inspector (CBPI)

5.	Customs and Border Protection Officer (CBPO)

6.	Customs Import Specialist

7.	Customs Inspector

8.	Customs Officer

9.	Customs Port Director

10.	Drug Enforcement Agent

11.	Drug Inspector

12.	Immigration and Customs Enforcement Special Agent (ICE Special Agent)

13.	Immigration Inspector

14.	Import Specialist

15.	Inspector

16.	Inspector, Patrol

17.	Opener-Verifier-Packer, Customs

18.	Special Agent

19.	Special Agent, Customs

20.	US Customs and Border Protection Officer (US CBPO)

Job Tasks

	Examine immigration applications, visas, and passports, and interview persons in order to determine eligibility for admission, residence, and travel in U.S.

	Detain persons found to be in violation of customs or immigration laws, and arrange for legal action such as deportation.

	Locate and seize contraband, undeclared merchandise, and vehicles, aircraft, or boats that contain such merchandise.

	Interpret and explain laws and regulations to travelers, prospective immigrants, shippers, and manufacturers.

	Inspect cargo, baggage, and personal articles entering or leaving U.S. for compliance with revenue laws and U.S. Customs Service regulations.

	Record and report job-related activities, findings, transactions, violations, discrepancies, and decisions.

	Institute civil and criminal prosecutions, and cooperate with other law enforcement agencies in the investigation and prosecution of those in violation of immigration or customs laws.

	Testify regarding decisions at immigration appeals or in federal court.

	Determine duty and taxes to be paid on goods.

	Investigate applications for duty refunds, and petition for remission or mitigation of penalties when warranted.

	Collect samples of merchandise for examination, appraisal, or testing.

Work Activities

Importance	Work Activity

Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.

Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.


		gather physical evidence

Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.


		examine permits or licenses to ensure compliance with requirements

		review facts to determine if criminal act or statue violation is involved

		determine if evidence is sufficient to recommend prosecution

Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.


		analyze existing evidence or facts

Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.


		compute financial data

		conduct legal searches or investigations

		verify investigative information

		compile evidence for court actions

		investigate complaints, disturbances, or violations

		measure, weigh, or count products or materials

Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.


		use arrest, search, or seizure legal statutes

		use interviewing procedures

		use oral or written communication techniques

		use knowledge of investigation techniques

		follow law enforcement methods or procedures

Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.


		cooperate with court personnel or other law enforcement agencies

Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.


		enforce laws, ordinances, or regulations

		apprehend or arrest suspect or perpetrator of criminal act

Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.

Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.


		communicate details in protective services settings

		communicate technical information

		make presentations

Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.


		apply appropriate physical restraint

		ride horses during law enforcement work

Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.

Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.


		explain government laws or regulations

Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.


		drive automobile, van, or light truck

		operate vehicles in law enforcement or security setting

		pilot aircraft

Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.


		collect samples for testing

Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.


		issue licenses or permits

		manage detailed records or files in law enforcement setting

		prepare reports

		file documents in court

Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.

Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.

Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.

Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.

Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).


		use precision measuring tools or equipment

Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.


		testify in court for accident and criminal cases

Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.

Staffing Organizational Units — Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.

Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment — Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.

Nature of the Work


	(Abstract from Career Articles)

	Police and Detectives
	People depend on police officers and detectives to protect their lives and property. Law enforcement officers, some of whom are State or Federal special agents or inspectors, perform these duties in a variety of ways, depending on the size and type of their organization. In most jurisdictions, they are expected to exercise authority when necessary, whether on or off duty.

	Read More >>

Working Conditions


	(Abstract from Career Articles)

	Police and Detectives
	' Police and detective work can be very dangerous and stressful. In addition to the obvious dangers of confrontations with criminals, police officers and detectives need to be constantly alert and ready to deal appropriately with a number of other threatening situations. Many law enforcement officers witness death and suffering resulting from accidents and criminal behavior. A career in law enforcement may take a toll on their private lives.

	Read More >>

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