Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.
Experience: Some previous work-related skill, knowledge, or experience may be helpful in these occupations, but usually is not needed. For example, a drywall installer might benefit from experience installing drywall, but an inexperienced person could still learn to be an installer with little difficulty.
Education: These occupations usually require a high school diploma and may require some vocational training or job-related course work. In some cases, an associate's or bachelor's degree could be needed.
Training: Employees in these occupations need anywhere from a few months to one year of working with experienced employees.
Information clerks perform routine clerical duties such as maintaining records, collecting data, and providing information to customers.
Although information clerks are employed in nearly every industry, many work in government agencies, hotels, and healthcare facilities. Most work full time.
Information clerks typically need a high school diploma and learn their skills on the job. Some employers prefer to hire candidates with some college education, depending on the specialty.
The median annual wage for information clerks was $30,650 in May 2012.
Employment of information clerks is projected to show little or no change from 2012 to 2022. Nonetheless, overall job opportunities should be good because of the need to replace workers who leave the occupation each year. Candidates with some college education and good computer skills should have the best job prospects.