Gaming services workers serve customers in gambling establishments, such as casinos or racetracks. Some workers tend slot machines, deal cards, or oversee other gaming activities such as keno or bingo. Others take bets or pay out winnings. Still others supervise or manage gaming workers and operations.
Most gaming services workers are employed in the casino hotels or gambling industries. Because most establishments are open 24 hours a day, 7 days a week, employees often must work during nights, weekends, and holidays.
Most gaming jobs require a high school diploma or equivalent. Some casinos may require gaming managers to have a college degree. In addition, all gaming services workers must have excellent customer-service skills.
The median annual wage for gaming services workers was $20,040 in May 2015.
Employment of gaming services workers is projected to show little or no change from 2014 to 2024. Since some states benefit from casinos in the form of tax revenues, additional states currently without commercial gaming establishments may allow new casinos to be built over the next decade.
Explore resources for employment and wages by state and area for gaming services workers.
Compare the job duties, education, job growth, and pay of gaming services workers with similar occupations.
Learn more about gaming services workers by visiting additional resources, including O*NET, a source on key characteristics of workers and occupations.