Dining Room & Cafeteria Attendants & Bartender Helpers

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Dining Room & Cafeteria Attendants & Bartender Helpers

Careers / Dining Room & Cafeteria Attendants & Bartender Helpers

Summary Description


	Facilitate food service. Clean tables, carry dirty dishes, replace soiled table linens; set tables; replenish supply of clean linens, silverware, glassware, and dishes; supply service bar with food, and serve water, butter, and coffee to patrons.

Sample Job Titles

1.	Assistant

2.	Assistant, Cafeteria

3.	Attendant

4.	Banquet Set Up Person

5.	Bar Attendant

6.	Bar Back

7.	Barback

8.	Barmaid

9.	Bartender Helper

10.	Beverage Server

11.	Buffet Attendant

12.	Bus Boy

13.	Bus Person

14.	Busboy

15.	Busser

16.	Cafeteria Aide

17.	Cafeteria Attendant

18.	Cafeteria Worker

19.	Carry Out Clerk

20.	Club Attendant

21.	Coffee Attendant

22.	Coffee Bar Attendant

23.	Counter Supply Worker

24.	Dining Room Attendant

25.	Dumb Waiter Operator

26.	Floorperson

27.	Food Expeditor

28.	Food Service Attendant

29.	Handyman, Kitchen Help

30.	Helper

31.	Helper, Cafe

32.	Helper, Cafeteria

33.	Helper, Dining Room

34.	House Attendant, Set Up Tables in Dining Rooms

35.	Iceman

36.	Kitchen Aide

37.	Kitchen Helper

38.	Line Server

39.	Lunchroom Aide

40.	Lunchroom Attendant

41.	Lunchroom Worker

42.	Restaurant Worker

43.	Set Up Attendant, Dining Room Tables

44.	Silver Steward

45.	Silver Wrapper

46.	Table Attendant, Cafeteria

47.	Tray Setter

48.	Water Attendant

49.	Water Carrier

Job Tasks

	Perform serving, cleaning, and stocking duties in establishments such as cafeterias or dining rooms in order to facilitate customer service.

	Clean up spilled food, drink and broken dishes, and remove empty bottles and trash.

	Carry food, dishes, trays, and silverware from kitchens and supply departments to serving counters.

	Carry trays from food counters to tables for cafeteria patrons.

	Fill beverage and ice dispensers.

	Garnish foods, and position them on tables to make them visible and accessible.

	Maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, and trays.

	Mix and prepare flavors for mixed drinks.

	Replenish supplies of food and equipment at steam tables and service bars.

	Scrape and stack dirty dishes, and carry dishes and other tableware to kitchens for cleaning.

	Serve food to customers when waiters and waitresses need assistance.

	Serve ice water, coffee, rolls, and butter to patrons.

	Set tables with clean linens, condiments, and other supplies.

	Slice and pit fruit used to garnish drinks.

	Stock cabinets and serving areas with condiments, and refill condiment containers as necessary.

	Stock refrigerating units with wines and bottled beer, and replace empty beer kegs.

	Wash glasses and other serving equipment at bars.

	Wipe tables and seats with dampened cloths, and replace dirty tablecloths.

	Carry linens to and from laundry areas.

	Clean and polish counters, shelves, walls, furniture, and equipment in food service areas and other areas of restaurants, and mop and vacuum floors.

	Locate items requested by customers.

	Run cash registers.

	Stock vending machines with food.

Work Activities

Importance	Work Activity

Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.


		mix drinks or flavors for mixed drinks

		wash dishes, glassware, or related utensils

		prepare beverages

Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.


		clean rooms or work areas

		set or clear tables in dining areas

Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.


		serve food or beverages

		provide customer service

Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.

Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.


		understand government health, hotel or food service regulations

Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).

Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.

Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.


		replenish supplies of food, tableware or linen

Nature of the Work


	(Abstract from Career Articles)

	Food and Beverage Serving and Related Workers
	Food and beverage serving and related workers are the front line of customer service in restaurants, coffee shops, and other food service establishments. These workers greet customers, escort them to seats and hand them menus, take food and drink orders, and serve food and beverages. They also answer questions, explain menu items and specials, and keep tables and dining areas clean and set for new diners. Most work as part of a team, helping coworkers to improve workflow and customer service.

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Working Conditions


	(Abstract from Career Articles)

	Food and Beverage Serving and Related Workers
	Food and beverage service workers are on their feet most of the time and often carry heavy trays of food, dishes, and glassware. During busy dining periods, they are under pressure to serve customers quickly and efficiently. The work is relatively safe, but care must be taken to avoid slips, falls, and burns.

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