Information clerks held about 1.5 million jobs in 2014 and were employed in nearly every industry. However, employment was mostly concentrated in government agencies, hotels, and healthcare facilities.
Although most clerks work in an office setting, interviewers may travel to applicants' locations to interview them.
The work of information clerks who provide customer service can be stressful, particularly when dealing with dissatisfied customers.
Reservation and transportation ticket agents at airports or shipping counters lift and maneuver heavy luggage or packages, sometimes weighing up to 100 pounds.
Most information clerks work full time. However, part-time work is common for hotel clerks, file clerks, and interviewers.
Clerks in lodging and transportation establishments that are open around the clock may work evenings, weekends, and holidays.
Injuries and Illnesses
Reservation and transportation ticket agents have a higher rate of injuries and illnesses than the national average. The most common injuries are muscle strains from lifting heavy suitcases.