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Careers / Counter Attendants - Cafeteria & Coffee Shop |
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| Job Requirements |
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Experience:
No previous work-related skill, knowledge, or experience is needed for these occupations. For example, a person can become a general office clerk even if he/she has never worked in an office before. |
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Education:
These occupations may require a high school diploma or GED certificate. Some may require a formal training course to obtain a license. |
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Training:
Employees in these occupations need anywhere from a few days to a few months of training. Usually, an experienced worker could show you how to do the job. |
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| Top 5 Skills |
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Top 5 Abilities |
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| Speaking —
Talking to others to convey information effectively.
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| Instructing —
Teaching others how to do something.
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| Active Listening —
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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| Reading Comprehension —
Understanding written sentences and paragraphs in work related documents.
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| Social Perceptiveness —
Being aware of others' reactions and understanding why they react as they do.
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| Oral Comprehension —
The ability to listen to and understand information and ideas presented through spoken words and sentences.
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| Speech Recognition —
The ability to identify and understand the speech of another person.
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| Oral Expression —
The ability to communicate information and ideas in speaking so others will understand.
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| Speech Clarity —
The ability to speak clearly so others can understand you.
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| Trunk Strength —
The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
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| Knowledge |
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| Customer and Personal Service —
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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| Food Production —
Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
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| Mathematics —
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
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| Sales and Marketing —
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
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| Administration and Management —
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
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| Interesting Fact |
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| At 5:00 a.m. on Sunday, September 3, 1967, the entire nation of Sweden switched from driving on the left to driving on the right. |
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| Did you know... |
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| The MyPlan.com Industry Database provides detailed profiles on 77 different U.S. industries. |
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