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Cashiers

Careers / Cashiers

Summary Description


	Receive and disburse money in establishments other than financial institutions. Usually involves use of electronic scanners, cash registers, or related equipment. Often involved in processing credit or debit card transactions and validating checks.

Sample Job Titles

1.	Admissions Gate Attendant

2.	All Purpose Clerk (APC)

3.	Auction Clerk

4.	Bottle Booth Attendant

5.	Box Office Attendant

6.	Bridge Toll Collector

7.	Cafeteria Clerk

8.	Cash Checker

9.	Cash Office Worker

10.	Cash Person

11.	Cash Register Operator

12.	Cashier

13.	Cashier and Salesperson

14.	Cashier Wrapper

15.	Cashier, Checker

16.	Cashier, Courtesy Booth

17.	Cashier, Hostess

18.	Cashier, Tube Room

19.	Cashier, Wrapper

20.	Casino Change Attendant

21.	Center Aisle Cashier

22.	Central Aisle Cashier

23.	Change Booth Attendant

24.	Change Person

25.	Check Cashier

26.	Check Out Cashier

27.	Check Out Clerk

28.	Checker

29.	Checker, Cafeteria or Lunchroom

30.	Checkout Operator

31.	Clerk Cashier

32.	Clerk Checker

33.	Collector

34.	Convenience Store Clerk

35.	Courtesy Booth Cashier

36.	Credit Cashier

37.	Disbursement Clerk

38.	Disbursing Agent

39.	Disbursing Officer

40.	Drivers' Cash Clerk

41.	Fare Collector

42.	Fast Food Cashier

43.	Floor Cashier

44.	Food Checker

45.	Front End Assistant

46.	Grocery Cashier

47.	Grocery Checker

48.	Grocery Clerk, Checking

49.	Grocery Clerk, Selling

50.	Head Cashier

51.	Host/Hostess, Cashier

52.	Hotel and Dining Room Cashier

53.	Information Clerk Cashier

54.	Landfill Attendant, Cashier or Waiting On Customers

55.	Merchandising Assistant

56.	Money Counter

57.	Mutuel Cashier

58.	Mutuel Teller

59.	Parimutuel Ticket Cashier

60.	Parimutuel Ticket Seller

61.	Paymaster of Purses

62.	Restaurant Cashier

63.	Retail Cashier

64.	Sales Assistant

65.	Sales Associate

66.	Sales, Gas Station, Cashier

67.	Sales, Service Station, Cashier

68.	Sheet Writer

69.	Snack Bar Cashier

70.	Station Cashier

71.	Stock Clerk, Cashier or Checker

72.	Store Clerk, Cashiering

73.	Store Clerk, Checking

74.	Teller

75.	Ticket Agent

76.	Ticket Clerk

77.	Ticket Dispatcher

78.	Ticket Seller

79.	Toll Booth Operator

80.	Toll Bridge Operator

81.	Toll Collector

82.	Toll Gate Keeper

83.	Toll Gate Tender

84.	Tube Carrier

85.	Tube Room Cashier

86.	Tube Teller

87.	Turnstile Collector

Job Tasks

	Receive payment by cash, check, credit cards, vouchers, or automatic debits.

	Issue receipts, refunds, credits, or change due to customers.

	Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

	Greet customers entering establishments.

	Maintain clean and orderly checkout areas.

	Weigh items sold by weight to determine prices.

	Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.

	Calculate total payments received during a time period, and reconcile this with total sales.

	Compute and record totals of transactions.

	Issue trading stamps, and redeem food stamps and coupons.

	Resolve customer complaints.

	Sell tickets and other items to customers.

	Keep periodic balance sheets of amounts and numbers of transactions.

	Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.

	Sort, count, and wrap currency and coins.

	Process merchandise returns and exchanges.

	Answer customers' questions, and provide information on procedures or policies.

	Pay company bills by cash, vouchers, or checks.

	Cash checks for customers.

	Request information or assistance using paging systems.

	Stock shelves, and mark prices on shelves and items.

	Compile and maintain non-monetary reports and records.

	Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.

	Post charges against guests' or patients' accounts.

	Offer customers carry-out service at the completion of transactions.

Work Activities

Importance	Work Activity

Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.


		provide customer service

		answer customer or public inquiries

		greet customers, guests, visitors, or passengers

Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.

Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.

Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.


		stock or organize goods

Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.


		balance cash register

		compute financial data

		prepare bank deposits

		calculate monetary exchange

		measure, weigh, or count products or materials

Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.

Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.


		use computers to enter, access or retrieve data

Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.


		resolve customer or public complaints

Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.


		fill money changers in vending machines

		price merchandise

		wrap products

Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.

Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).


		operate business machines

		operate scanner

		use cash registers

Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.


		authorize credit charges

Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.

Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.


		sell products or services

Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.


		monitor operations to verify conformance to standards

Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.

Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.


		assign work to staff or employees

Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.


		maintain records, reports, or files

		process returned merchandise

Nature of the Work


	(Abstract from Career Articles)

	Cashiers
	' Supermarkets, department stores, gasoline service stations, movie theaters, restaurants, and many other businesses employ cashiers to register the sale of their merchandise. Most cashiers total bills, receive money, make change, fill out charge forms, and give receipts. Although specific job duties vary by employer, cashiers usually are assigned to a register at the beginning of their shifts and are given drawers containing a specific amount of money with which to start—their "tills." They must count their tills to ensure that they contain the correct amount of money and adequate supplies of change. Cashiers also handle returns and exchanges. They must ensure that returned merchandise is in good condition, and determine where and when it was purchased and what type of payment was used.

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Working Conditions


	(Abstract from Career Articles)

	Cashiers
	Nearly one-half of all cashiers work part time. Hours of work often vary depending on the needs of the employer. Generally, cashiers are expected to work weekends, evenings, and holidays to accommodate customers' needs. However, many employers offer flexible schedules. Because the holiday season is the busiest time for most retailers, many employers restrict the use of vacation time from Thanksgiving through the beginning of January.

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Interesting Fact

2.9% of Americans walk to work. 88% drive to work.

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