Bill and Account Collectors

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Bill and Account Collectors

Careers / Bill and Account Collectors

Job Description


	Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account; preparing statements to credit department if customer fails to respond; initiating repossession proceedings or service disconnection; and keeping records of collection and status of accounts.

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Job Requirements


	Experience: Some previous work-related skill, knowledge, or experience may be helpful in these occupations, but usually is not needed. For example, a drywall installer might benefit from experience installing drywall, but an inexperienced person could still learn to be an installer with little difficulty.

	Education: These occupations usually require a high school diploma and may require some vocational training or job-related course work. In some cases, an associate's or bachelor's degree could be needed.

	Training: Employees in these occupations need anywhere from a few months to one year of working with experienced employees.

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Significant Points


	(Abstract from Career Articles)

	Bill and Account Collectors

Employment of bill and account collectors is projected to grow by about 19 percent over the 2008-18 decade, which is faster than average for all occupations. Most jobs in this occupation require only a high school diploma, though many employers prefer workers with some customer service experience. Job prospects should be favorable, especially for those with related work experience.
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Top Ten Industries

U.S. National Figures.

Bill and Account Collectors
Business Support Services	104,060
Nondepository Credit Intermediation	45,150
Offices of Physicians	29,340
Depository Credit Intermediation	24,010
Management of Companies and Enterprises	19,080
General Medical and Surgical Hospitals	17,410
Activities Related to Credit Intermediation	13,250
Accounting, Tax Preparation, Bookkeeping, and Payroll Services	12,960
Office Administrative Services	8,610
Employment Services	7,050

Career Video

Title: "Bill and Account Collectors"

Duration: 01:13

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Salaries

U.S. National Averages.