Nature of the Work
Training & Qualifications
Additional Sources of Information
Bill and account collectors try to recover payment on overdue bills. They negotiate repayment plans with debtors and help them find solutions to make paying their overdue bills easier.
Many bill and account collectors work in a call center for a third-party collection agency rather than the original creditor. Most work full time, and some have flexible schedules.
Collectors usually must have a high school diploma. A few months of on-the-job training is common.
The median annual wage for bill and account collectors was $34,440 in May 2015.
Employment of bill and account collectors is projected to decline 6 percent from 2014 to 2024. Consolidation in the collections industry should continue to limit employment growth for these workers.
Explore resources for employment and wages by state and area for bill and account collectors.
Compare the job duties, education, job growth, and pay of bill and account collectors with similar occupations.
Learn more about bill and account collectors by visiting additional resources, including O*NET, a source on key characteristics of workers and occupations.